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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.75 (22423 reviews)

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4.75

Based on 22,423 reviews, last reviewed 26th Feb 2026

300% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22423)

Always a pleasure

Admiral staff always seem to be very pleasant and accommodating and will always consider beating other quotes. Online service is very good too! Reviewed on: 14th August 2022

Great insurance.

Easy to contact. App is easy to use. Fab insurance. Cheapest around ar the time. Reviewed on: 14th August 2022

Easy and user friendly

Everyone’s always been so helpful and lovely to speak to. Reviewed on: 14th August 2022

Happy customer

Never had an issue, always a good price :) Reviewed on: 14th August 2022

Exceptional Customer Service!

I have had a positive experience whenever making contact with the call centre. The staff are helpful, courteous and very efficient. Reviewed on: 14th August 2022

Amazing customer service

I recently moved my fiancé onto a multi-car policy after we were unhappy with her previous insurance company. The American agent, Erin, was absolutely lovely and really helped put us to ease. She was incredibly detailed and thorough. Reviewed on: 14th August 2022

Fast acting and good customer service

Great at making sure the price matches others or better Reviewed on: 14th August 2022

100% recommend this company !

Great customer service, more affordable than other insurance, website is easy to navigate and account is super easy to update and change. Reviewed on: 14th August 2022

Great Car Insurance Company

Highly recommend this company because of verry good customer service Reviewed on: 14th August 2022

Good customer service and effective problem resolution but they're not always the cheapest for first-time drivers.

Ultimately, Admiral is a very good insurance company. I've been with them for a couple years now and the price is good - I was able to get full cover and other perks for much less than expected! During the few times I've needed to speak to someone, their customer service has been efficient and issues get solved quite quickly. However, I think they fall short with how much they charge new drivers; I would have liked to have insurance with them from day 1 but as a new driver the price was much higher than what was manageable- black box or not. Reviewed on: 14th August 2022

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