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Admiral: Car insurance reviews

4.75
Based on 22,423 reviews, last reviewed 26th Feb 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026
Lauren's avatar
Lauren

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026
Michaela H's avatar
Michaela H

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Truly customer focused

4
I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Nice folks, decent discount

5
Called to ask if they could help lower my premium and they duly obliged - chap was also very friendly on the phone. Reviewed on: 14th August 2022

Simple and easy

4
Insured a new car I'd bought which all family can use including my son who is learning. Think i will add other vehicles to make a multicar policy Reviewed on: 14th August 2022

The best insurance provider there is!

5
Not only do they have the best, most user friendly online platform but also, can I just say how dedicated their customer service team are! And it's only my first (of many more) years with Admiral! Reviewed on: 14th August 2022

Swift, transparent, and affordable

4
I received great insurance insuring my faimly car with Admiral, but where I was really impressed was when I expanded to a multi-car policy and insured my second, lesser used vehicle with them. They beat out the renewal rate with my old insurer and gave great service and a smooth experience adding the second vehicle and making it easy to manage both from the same portal (something my old insurer couldn't do). In fact I was so impressed that I recommended them to both my brother and a close friend, both of whom now have their policies with Admiral and similarly complimented them on the better rate for underwriting, ease of process, and transparency. Very happy with Admiral so far, looking forward to see how the renewal will go. Reviewed on: 14th August 2022

Simple and reliable

4
Easy to use. Good customer service. Able to give deals for loyal customers Reviewed on: 14th August 2022

reliability is the first

5
Their reliability is the first since many years. That makes me loyal to them since the first insured year. Thank you Admiral Reviewed on: 14th August 2022

Very professional

5
Very good customer service , really good Reviewed on: 14th August 2022

Happy customer

5
Just renewed my car insurance for the 2nd year running with Admiral - they came in cheaper than all other alternatives! Very helpful when I phoned customer services. Would recommend. Reviewed on: 14th August 2022

Totally recommend

5
Easy to deal with very friendly and love the ability to make changes online Reviewed on: 14th August 2022

Happy with the service received.

5
The service received was very good. Reviewed on: 14th August 2022

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