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Admiral: Car insurance reviews

4.60
Based on 22,437 reviews, last reviewed 29th Jun 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Admiral consistently provide excellent customer serv... Admiral consistently provide excellent customer service and value for money Reviewed on: 29th June 2026
Tiffany's avatar
Tiffany

Latest lowest rating:

1

Absolutely disgraceful insurance company! Absolutely disgraceful insurance company! Absolutely zero support! When I asked for help, I wad told to contact the 3rd party insurers. I had to do al... Read more Reviewed on: 16th June 2026
Jagp's avatar
Jagp

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22437)

Review of the Admiral, Car insurance:

Truly customer focused

4
I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Efficient, good value

5
Just been really good - always a fair price and UK based (wales I think) call centre you can actually get through on are always brilliant- especially in these times where most companies seem to have let customer service go out the window! Reviewed on: 14th August 2022

Quick and fair

5
Very efficient, helpful, knowledgeable . Quick and best price. Reviewed on: 14th August 2022

Great Provider

5
Always very easy to handle and get in contact with someone when needed Reviewed on: 14th August 2022

Great service and competitive price

5
Have renewed for the last few years now as the price is very good and the service is great Reviewed on: 14th August 2022

Great Insurance Company

5
Admiral have always been easy to reach and have helped me with all my issues whilst also offering fully comp insurance at a competitive price. The app is great and makes handling day to day questions and issues quick and fast. Reviewed on: 14th August 2022

Efficient and friendly service

5
Changes to car insurance dealt with very effectively and efficiently. Admiral customer service standards above the norm. Reviewed on: 14th August 2022

Car insurance

5
Never claimed on insurance but gives you peace of mind that they have your back covered Reviewed on: 14th August 2022

Great price, no issues with the company.

5
Easy to upgrade and make changes to the policy via online portal. Reviewed on: 14th August 2022

Best insurance company

5
Always had a wonderful experience, always given the best prices upon renewal and good customer services. Never had any issues Reviewed on: 14th August 2022

Never had an issue, fantastic service

5
Always great on the phone! Never had a issue and fairly priced Reviewed on: 14th August 2022

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