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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22437 reviews)

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4.60

Based on 22,437 reviews, last reviewed 29th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral consistently provide excellent customer serv... Admiral consistently provide excellent customer service and value for money Reviewed on: 29th June 2026

Latest lowest rating:

1

Absolutely disgraceful insurance company! Absolutely disgraceful insurance company! Absolutely zero support! When I asked for help, I wad told to contact the 3rd party insurers. I had to do al... Read more Reviewed on: 16th June 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22437)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Competitive pricing, easy to purchase products

Always pleased with Admiral’s customer service. They also regard loyalty. Reviewed on: 13th August 2022

No complaints whatsoever

I get the coverage I need, including windscreen and breakdown, for a very good price. I can't complain about anything. Reviewed on: 13th August 2022

Top Class

Fantastic customer service! Highly recommended! Reviewed on: 13th August 2022

Brilliant

Good price, good company and renew every year Reviewed on: 13th August 2022

Great company

Great company to use Easy to use online Reviewed on: 13th August 2022

Amazing

Fantastic service always from admiral Reviewed on: 13th August 2022

Amazing service

Great service for modifications and modded cars Reviewed on: 13th August 2022

Little to no communication

Had to make a claim as someone with this insurance aswell hit my car took about a month and 6 phone calls before even cctv was requested from the place in question and also for a car inspection to be made a further 2 months before they made a decision that if they couldn’t get a hold of the 3rd party soon they would proceed with my claim against them in full fast forward many phone call from me to them and a few more weeks we finally came to a decision that they would organise to fix my car and yet a week later still no call back. A lot of stress and little effort from they’re end so yeh might have cheaper/ more competitive prices but however low the price for the policy is the company clearly will reflect that with service granted they’ve got £3000 out of me so far for just 2 years. Reviewed on: 13th August 2022

Quality service

Good quality and professional service, with peace of mind of a reputable organisation to support me in a time of need. Reviewed on: 13th August 2022

Admiral

Best price on comparison site when I checked. Helpful when I had to make an alteration Reviewed on: 13th August 2022

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