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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.75 (22430 reviews)

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4.75

Based on 22,430 reviews, last reviewed 26th Apr 2026

600% increase in 5 star reviews

in the past 90 days

60% decrease in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Renewed my insurance with admiral and they were able... Renewed my insurance with admiral and they were able to close match other prices for me Reviewed on: 26th April 2026

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22430)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Little to no communication

Had to make a claim as someone with this insurance aswell hit my car took about a month and 6 phone calls before even cctv was requested from the place in question and also for a car inspection to be made a further 2 months before they made a decision that if they couldn’t get a hold of the 3rd party soon they would proceed with my claim against them in full fast forward many phone call from me to them and a few more weeks we finally came to a decision that they would organise to fix my car and yet a week later still no call back. A lot of stress and little effort from they’re end so yeh might have cheaper/ more competitive prices but however low the price for the policy is the company clearly will reflect that with service granted they’ve got £3000 out of me so far for just 2 years. Reviewed on: 13th August 2022

Quality service

Good quality and professional service, with peace of mind of a reputable organisation to support me in a time of need. Reviewed on: 13th August 2022

Admiral

Best price on comparison site when I checked. Helpful when I had to make an alteration Reviewed on: 13th August 2022

Always so helpful

Every time I have had to contact admiral they have always been so helpful and provided the best customer service Reviewed on: 13th August 2022

Fantastic and simplistic

Overall my experience has been positive. There have been a few hiccups with certain agents, but the company has kept their promises and came up with resolutions for myself. The last agent I spoke to worked wonders and got my issue sorted without any hesitation or hold time. Reviewed on: 13th August 2022

Great renewal

Just renewed my multi-car policy with Admiral. They matched the price from comparison websites and the customer service was great. Very pleased to be able to renew with Admiral. Reviewed on: 13th August 2022

anazing

great experience good customers service very helpfull Reviewed on: 13th August 2022

Best insurance provider to date

Admiral really helped me out on my first car insurance renewal with them. Customer service was 10/10 Reviewed on: 13th August 2022

Happy chappy.

I have always found admiral to be the cheapest for car insurance and are professional in their workings. Every Yr I get my renewal and am always very happy to keep it rolling because the price is right and the service is nice and straight forward Reviewed on: 13th August 2022

Best

Im happy everything is okay and quickly Reviewed on: 13th August 2022

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