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Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.8 (11772 reviews)

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4.80

Based on 11,772 reviews, last reviewed 27th Mar 2026

400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

Great home insurance Great home insurance, always reliable and a reasonable price Reviewed on: 24th March 2026

Latest lowest rating:

1

AVOID IF YOU"RE A HUMAN BEING I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insura... Read more Reviewed on: 27th March 2026

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About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Home insurance reviews (11772)

Easy and efficient!

Insurance with Admiral is very easy - so much so that my wife and I insure our home and both of our cars with them. We've, unfortunately, had to make a home contents claim and the process was so straight-forward and genuinely pain free. Adding a temporary car on the motor insurance was equally painless - and I got through to the right agent in only a couple of minutes on the phone. Reviewed on: 3rd September 2018

Year after year!

We can cover everything using one company and know we are getting the best deal around year after year! Reviewed on: 3rd September 2018

Friendly staff, quick and easy

Would recommend Admisra; to friends Reviewed on: 3rd September 2018

Brilliant

There is nothing negative that I can say competitive prices great customer service Reviewed on: 3rd September 2018

Simple insurance

Easy to arrange. Simple clear pricing. Cost effective compared to other insurance companies. Reviewed on: 3rd September 2018

Hassle free.

Buying process was straightforward and hassle free. Haven't needed to claim, so can't comment on that aspect of things. Reviewed on: 3rd September 2018

Best insurance around

Most competitive quote around and with the multi-policy discount it can't be beaten. Reviewed on: 3rd September 2018

Great service

Friendly service and easy to contact Reviewed on: 3rd September 2018

Happy with the service I received

Staff very professional and friendly with their service. I was very pleased with the insurance I got from admiral and will definitely passing my experience with family and friends Reviewed on: 3rd September 2018

Spotted a mistake made by 2 previous insurers and saved me a small fortune!

When we tried to switch our home insurance to Admiral our payment didn't go through online as there seemed some discrepancy between the info we had given and what was held on our claim file accessible to insurance companies. When we rang to speak with a customer service/sales agent we spoke with possibly the nicest, most helpful person ever. It transpired that the company we were with several years prior (and we were with another company after) had recorded an enquiry we made as a claim, thus increasing our premiums and marking our record visible to other insurers as if we had made a claim. As our previous insurer's phone lines were closed at that time, he took our details and asked when would be convenient to call us back, as he would have to wait to call our previous insurer during their operating hours to clarify the issue. When he called back, not only had he sorted everything out with our previous insurer, removing the mark from our record, but was able to offer an even cheaper quote than the one we had received on the online comparison site that brought us to choosing Admiral. At the same time, as our car insurance was due for renewal within a couple of months, we agreed to get a quote from Admiral; again, they saved us money on our (then) current policy, without any reduction in cover. All in all, we now pay less for our home insurance and 2 car policies than we previously did for just home insurance, due to the erroneous claim marked on our file raising our premiums with our previous 2 insurers. However, it's not just the price that impressed us; the agent we spoke with, who dealt with everything himself, never once passing us through to another person or department, keeping us informed of every step of the process, and generally being an absolute star; this is what really impressed us about Admiral. When we contacted Admiral on social media to leave feedback on our experience and to recognise the great efforts of their colleague, they contacted us privately to confirm our details so that they could trace the agent who dealt with us and make sure they heard our feedback and were recognised by their team/manager for a job well done. I was so pleased to see that the praise would be shared with the person who prompted it, and not just be left as a pat-on-the-back on the company's social media. This is the kind of positive culture that builds loyalty and trust in a company. Reviewed on: 3rd September 2018

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