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Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.8 (11770 reviews)

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4.80

Based on 11,770 reviews, last reviewed 26th Feb 2026

73% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

Great home insurance Great company with good price for insurance Reviewed on: 22nd January 2026

Latest lowest rating:

1

Sly hidden admin charges Sold a “failed renewal charge” of £45 on my hone insurance to a debt collection agent without so much as a phone call or a letter to even let me know ... Read more Reviewed on: 26th February 2026

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About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Home insurance reviews (11770)

Review of the Admiral, Home insurance:

Cutting the cost ...

My home insurance premium from Admiral was a fraction of the cost from my previous insurance company , when the pennies count , with everything costing more , this was a welcome relief . Reviewed on: 16th August 2024

Fantastic customer service

I had to make my first claim ever and did not know what to do, but luckily I was helped by a person called ANKID whose customer service was a credit to your company and the best customer service I have received in my 65 years of existence. Thankyou ANKID and Thankyou Admiral. Reviewed on: 19th August 2023

Good

Good company, easy to speak to, decent customer service Reviewed on: 19th August 2023

Fantastic service

I was quoted for car insurance but then got an excellent deal for both home and car Reviewed on: 19th August 2023

Looking after their customers.

I've been with Admiral for several years now and I have always found them to be good value for money, they look after their old customers as well as their new ones, unlike other companies that ramp up the price of their old customer's insurance almost forcing you to leave. I get a regular newsletter to keep me informed of goings on and helpful tips. Reviewed on: 19th August 2023

Not to be joked about.

My needs for both home and contents insurance have been met with the highest of standards through Admiral. Thank you Reviewed on: 19th August 2023

Friendly customer service team

Only called a few times for clarification on policies but the staff were very helpful. I also enjoy the email newsletter tips and tricks on how to fix common household issues plus all the discounts and offers Reviewed on: 19th August 2023

Excellent service

I’ve experienced a very friendly and efficient service from Admiral. They ensure they are accommodating to your individual needs, and are good at explaining the different levels of cover. I like the newsletters they send through too, with lots of latest news and offers available. Thanks to Admiral! Reviewed on: 19th August 2023

Excellent customer service

We’ve been with admiral for house insurance since buying our home a year ago and have just renewed our policy with them, where we received excellent customer service and they were able to help us out with adding car insurance to our policy at such short notice Reviewed on: 19th August 2023

Brilliant service

Took out home insurance last year. Had the cover I wanted, at a good price. Even better this year as cheaper for the same cover. Get regular updates on their products. And handy tips on how to fix things round the house,ie dripping taps. Very good company. Reviewed on: 19th August 2023

Fair and Fuss-free insurance provider

Easy to set up, easy to understand Ts&Cs and fairly priced. Reviewed on: 19th August 2023

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