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Admiral: Home Insurance reviews

Name: Home Insurance
Rating: 4.82 (11746 reviews)

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4.81

Based on 11,746 reviews, last reviewed 12th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

4

Emergency/Claim Poor customer service whilst trying to deal with an emergency but once through to the right department the claims team was excellent Reviewed on: 12th June 2025

Latest lowest rating:

1

Not had a good experience with my renewal quote. Not had a good experience with my renewal quote. Full of inconsistencies and errors from them. Now wouldn’t trust them to provide adequate cover at a... Read more Reviewed on: 11th October 2024

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About this product

The Admiral home insurance reviews on Smart Money People are written by ordinary people like you. We’ve got thousands of genuine reviews to help you select the right cover for your home, lifestyle and budget.

Your home is likely to be the most expensive purchase you ever make, and home insurance protects everything inside your home too, from fixtures and fittings to your possessions, so it couldn’t be more important to make the right choice. Admiral is one of the most well-established insurance providers on the market, and our Admiral home insurance reviews span various levels of cover, as well as the different types of protection it offers, from buildings insurance, to contents insurance, to combined, so you’re sure to find recommendations relevant to you.

Have you ever had a policy with Admiral? You can tell us about it by leaving your own review below. If you’re not sure what to write about, why not include your experience with customer support, how you found the sign up process, or share your thoughts on whether it’s good value for money. Including details such as the kind of policy you’ve taken out or whether it was easy to claim can also help other homeowners make the right decision.

Smart Money People is the UK’s largest financial services review site. Together, we can help to increase trust and transparency in financial services. Leave an Admiral home insurance review below.

Admiral Home Insurance reviews (11746)

Review of the Admiral, Home Insurance:

Wouldn't change

Been with them 3 years, always hassle free, great customer service. Reviewed on: 14th August 2022

Subsidence query.

Quickly resolved issue regarding potential subsidence. Reviewed on: 23rd August 2024

Admiral are excellent!

Admiral are excellent, reliable and trustworthy. They cover everything I need for a great and reasonable price. Reviewed on: 23rd August 2024

Went there for house insurance and ended up with a m...

Went there for house insurance and ended up with a multi policy for cars and house 20% cheaper than seperate policies and excellent customer service Reviewed on: 23rd August 2024

Rotten customer service and app.

I got an email saying the payment hadn’t gone through. I realised I forgot to change my card details after I got a new card from the bank. Changed then w, and confirmed the change in the bank’s app. Got another email saying the bank refused payment. Called the bank. No refused payment. They had a record of the authorisation. Called admiral. They say the bank refused. Told me to call them again. He seemed totally disinterested. I couldn’t do anything immediately. I was out. Checked the app when I got home. Card details were correct. I did a manual payment, and I went through. The app needs fixing, as does the website. Neither work properly on a mobile device. Reviewed on: 22nd August 2024

Good experience all round.

Good experience all round. Agent I spoke to was courteous and efficient. Quote was good value and cheaper than last years (with a different company). Reviewed on: 22nd August 2024

Have been with admiral for a few years, whilst price...

Have been with admiral for a few years, whilst prices have increased, they have not been excessive. I have stayed with them for the customer service Reviewed on: 22nd August 2024

Friendly, efficient and competitive

I've enjoyed very friendly and efficient customer service on the rare occasions I've needed it; their insurance portal is very good, their documentation is clear and concise and most of all they offer the best value. Reviewed on: 22nd August 2024

Happy with the service so far, good value

Happy with the service so far, good value Reviewed on: 22nd August 2024

Loyal customer

Very positive. Easy to contract and renew and never had any issues. Also, very good value when compared to others - we check every year. Reviewed on: 22nd August 2024

Excellent service and good quality service

Excellent service and good quality service Reviewed on: 21st August 2024

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