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Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.74 (11777 reviews)

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4.74

Based on 11,777 reviews, last reviewed 16th Jul 2026

50% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

Great home insurance Great home insurance, good price and offers everything you would need Reviewed on: 16th July 2026

Latest lowest rating:

1

AVOID IF YOU"RE A HUMAN BEING I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insura... Read more Reviewed on: 27th March 2026

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About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Home insurance reviews (11777)

Review of the Admiral, Home insurance:

Great value and customer service

Being a slightly older lady, I appreciate being able to talk to someone on the phone and they are always very helpful. And they matched the lower price when I had shopped around. Reviewed on: 10th August 2024

Absolutely appalling

Left me with no heating or hot water. Reviewed on: 5th January 2023

Boiler problems

Water leaking from my boiler, refused emergency call out, if it works your not covered even if water leaking, shan't renew when the time comes, rubbish Reviewed on: 10th December 2022

Congratulations

Congratulations on winning best overall insurer! I agree. I have only twice in my life had to claim on insurance and this year was the second and the only one with Admiral. It was fast and easy and settled quickly. It helped so much in a distressing situation after a theft event. Thank you Admiral. Reviewed on: 24th November 2022

Very slow, having to use their arranged Tradesmen to get done.

I placed a Home claim for a water leak back at the beginning of September, they sent someone out to fix the leak within 3 hours as I had emergency cover on my Platinum insurance policey. I got a quote from a local builder to put right damage to bathroom floor and kitchen ceiling, Admiral offered me less than a quater of it as a cash settlement I said NO! They placed a Claims Management Company in charge of my claim (Sedgwick) they then sent another (2nd) person out to assess damage, then increased the offer slightly, again I said No. I told them if they thought their offer was reasonable then they could arrage to have it done. They sent a guy out to prepare another estimate/quote. It's now at least three if not four weeks since that was done and I have heard Nothing. I am Not at all impressed with their cover when you most need it during a claim. Even though their prices look competitive I would avoid using them. Insurance is useless if it does not get to a resolution swiftly in the time of need ! I am STILL waiting to here from either Admiral or Sedgwick Claims Management about what they're up to. Reviewed on: 2nd November 2022

So easy

So simple to set up online had zero hassle absolutely smashing Reviewed on: 27th October 2022

Moving all my policy

Cannot fault admiral. Slowly moving all my policy home and car over to them. Reviewed on: 19th October 2022

Great Policy

Excellent customer service and a brilliant policy at a great price. Reviewed on: 16th October 2022

Admiral Insurance

Competitive price great tcf always informed on what’s going on Reviewed on: 15th October 2022

SUPER SERVICE

Always a Great service. Always a Great price. Reviewed on: 12th October 2022

Great customer service

Very helpful customer service, answered all my questions and more. Very easy process Reviewed on: 11th October 2022

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