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Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.72 (11774 reviews)

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4.72

Based on 11,774 reviews, last reviewed 16th Apr 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

It is a good service admeral is a good company... It is a good service admeral is a good company Reviewed on: 16th April 2026

Latest lowest rating:

1

AVOID IF YOU"RE A HUMAN BEING I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insura... Read more Reviewed on: 27th March 2026

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About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Home insurance reviews (11774)

Credit Help

Until last month, I had poor credit scores that were in the 500s due to student loan in the past, but then I read some good reviews about this specialists so I did not hesitate to reach them on Fixmycredit At writeme c0m, They really did a good job. Negative items were erased from my report and my score went up to 250pt within few weeks. I will be forever grateful Reviewed on: 29th March 2023

3 months wait. No work started.

Water damage to home. Now uninhabitable. No work has even begun. Have complained to CEO. Still unresolved. 73yo with dementia, confused, upset and wanting home. Reviewed on: 10th March 2023

Great company

Been with Admiral years now. I've just got another great deal on home insurance. Reviewed on: 21st February 2023

Admiral want me back

Last year I cancelled my admiral house insurance. Because in their infinite wisdom they decided I'm incapable of accepting the price that I was quoted by them . I eventually got them to accept I don't do auto renewal and I was promised a phone call LAST YEAR I'm still waiting for your call. Admiral. Last week I received an email from them saying that they want me back??? Let me think about it.... When hell freezes over. I don't know if this clarifies the position with you perhaps you can actually phone me at your earliest convenience and I will be glad to hear your explanation of why you think I am incapable of deciding who I have for my insurance provider Reviewed on: 31st January 2023

Easy to set up and affordable

Never had a problem with them, but have never had to claim. Reviewed on: 21st January 2023

Boiler cover that doesnt cover the boiler

We had boiler cover for years and when it came to us claiming as our boiler decided to leak carbon monoxide they sent an engineer who said we need a new boiler BUT out boiler cover isn’t boiler cover as it states it’s boiler parts cover. If I had known it only covered parts I would have asked for one that covered the whole boiler but seen as I purchased boiler cover you would think it covered the whole bloody boiler. Will never purchase an admiral product again. Reviewed on: 19th January 2023

Admiral Platinum home emergency cover

After my boiler broke down supposedly covered under the above policy. We had two seperate engineers who could not fix the problem. When the cost rose to nearly £500 the maximum allowed per claim Admiral phoned to say in their engineers opinion the boiler was not repairable. Having been 3 days without heat or hot water. We contacted the manufacturers Vaillant. Within 2 hours one of their engineers turned up. He diagnosed the problem within 5 minutes fitted the part required from the spares he carries on his van. He then did all gas safety checks and the boiler was working normally. He said there is nothing wrong with your boiler. He charged us £299. Admiral your service is non existant. Thank you Vaillant you are exceptional. Reviewed on: 15th January 2023

Policy Renewal

Did not want to renew as policy expensive. However, Admiral are now saying I owe them money (through a debt collector), when I cancelled the renewal. Rip off merchants Reviewed on: 13th January 2023

Absolutely appalling

Left me with no heating or hot water. Reviewed on: 5th January 2023

Boiler problems

Water leaking from my boiler, refused emergency call out, if it works your not covered even if water leaking, shan't renew when the time comes, rubbish Reviewed on: 10th December 2022

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