Write a review

Go to business site

Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.8 (11770 reviews)

View other Admiral products

4.80

Based on 11,770 reviews, last reviewed 26th Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

Great home insurance Great company with good price for insurance Reviewed on: 22nd January 2026

Latest lowest rating:

1

Sly hidden admin charges Sold a “failed renewal charge” of £45 on my hone insurance to a debt collection agent without so much as a phone call or a letter to even let me know ... Read more Reviewed on: 26th February 2026

Visit provider site Read all reviews Write a review

About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Review Admiral: Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Admiral Home insurance reviews (11770)

Easy to set up and affordable

Never had a problem with them, but have never had to claim. Reviewed on: 21st January 2023

Boiler cover that doesnt cover the boiler

We had boiler cover for years and when it came to us claiming as our boiler decided to leak carbon monoxide they sent an engineer who said we need a new boiler BUT out boiler cover isn’t boiler cover as it states it’s boiler parts cover. If I had known it only covered parts I would have asked for one that covered the whole boiler but seen as I purchased boiler cover you would think it covered the whole bloody boiler. Will never purchase an admiral product again. Reviewed on: 19th January 2023

Admiral Platinum home emergency cover

After my boiler broke down supposedly covered under the above policy. We had two seperate engineers who could not fix the problem. When the cost rose to nearly £500 the maximum allowed per claim Admiral phoned to say in their engineers opinion the boiler was not repairable. Having been 3 days without heat or hot water. We contacted the manufacturers Vaillant. Within 2 hours one of their engineers turned up. He diagnosed the problem within 5 minutes fitted the part required from the spares he carries on his van. He then did all gas safety checks and the boiler was working normally. He said there is nothing wrong with your boiler. He charged us £299. Admiral your service is non existant. Thank you Vaillant you are exceptional. Reviewed on: 15th January 2023

Policy Renewal

Did not want to renew as policy expensive. However, Admiral are now saying I owe them money (through a debt collector), when I cancelled the renewal. Rip off merchants Reviewed on: 13th January 2023

Absolutely appalling

Left me with no heating or hot water. Reviewed on: 5th January 2023

Boiler problems

Water leaking from my boiler, refused emergency call out, if it works your not covered even if water leaking, shan't renew when the time comes, rubbish Reviewed on: 10th December 2022

Congratulations

Congratulations on winning best overall insurer! I agree. I have only twice in my life had to claim on insurance and this year was the second and the only one with Admiral. It was fast and easy and settled quickly. It helped so much in a distressing situation after a theft event. Thank you Admiral. Reviewed on: 24th November 2022

Very slow, having to use their arranged Tradesmen to get done.

I placed a Home claim for a water leak back at the beginning of September, they sent someone out to fix the leak within 3 hours as I had emergency cover on my Platinum insurance policey. I got a quote from a local builder to put right damage to bathroom floor and kitchen ceiling, Admiral offered me less than a quater of it as a cash settlement I said NO! They placed a Claims Management Company in charge of my claim (Sedgwick) they then sent another (2nd) person out to assess damage, then increased the offer slightly, again I said No. I told them if they thought their offer was reasonable then they could arrage to have it done. They sent a guy out to prepare another estimate/quote. It's now at least three if not four weeks since that was done and I have heard Nothing. I am Not at all impressed with their cover when you most need it during a claim. Even though their prices look competitive I would avoid using them. Insurance is useless if it does not get to a resolution swiftly in the time of need ! I am STILL waiting to here from either Admiral or Sedgwick Claims Management about what they're up to. Reviewed on: 2nd November 2022

So easy

So simple to set up online had zero hassle absolutely smashing Reviewed on: 27th October 2022

Moving all my policy

Cannot fault admiral. Slowly moving all my policy home and car over to them. Reviewed on: 19th October 2022

Do you have a different Admiral product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home Insurance
from Elephant Insurance 5.00 from 2 reviews
Landlord Insurance
from Let Alliance 3.49 from 30 reviews
Home Insurance
from Zurich 2.18 from 28 reviews

Want to see more from Admiral?

Personal Loan
from Admiral 4.77 from 1396 reviews
Car insurance
from Admiral 4.74 from 22423 reviews
Car Finance
from Admiral 4.69 from 136 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub