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Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.74 (11777 reviews)

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4.74

Based on 11,777 reviews, last reviewed 16th Jul 2026

50% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

Great home insurance Great home insurance, good price and offers everything you would need Reviewed on: 16th July 2026

Latest lowest rating:

1

AVOID IF YOU"RE A HUMAN BEING I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insura... Read more Reviewed on: 27th March 2026

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About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Home insurance reviews (11777)

Review of the Admiral, Home insurance:

Great value and customer service

Being a slightly older lady, I appreciate being able to talk to someone on the phone and they are always very helpful. And they matched the lower price when I had shopped around. Reviewed on: 10th August 2024

Great home insurance provider with reasonable price

Great home insurance provider with reasonable price Reviewed on: 23rd August 2024

Easy to apply and great value for money

Easy to apply and great value for money Reviewed on: 23rd August 2024

Try Admiral - they are excellent and very competitive

Every time I have dealt with Admiral, they have been excellent. Great customer service, good product at a fair price. Cannot fault them. Reviewed on: 23rd August 2024

Subsidence query.

Quickly resolved issue regarding potential subsidence. Reviewed on: 23rd August 2024

Admiral are excellent!

Admiral are excellent, reliable and trustworthy. They cover everything I need for a great and reasonable price. Reviewed on: 23rd August 2024

Went there for house insurance and ended up with a m...

Went there for house insurance and ended up with a multi policy for cars and house 20% cheaper than seperate policies and excellent customer service Reviewed on: 23rd August 2024

Rotten customer service and app.

I got an email saying the payment hadn’t gone through. I realised I forgot to change my card details after I got a new card from the bank. Changed then w, and confirmed the change in the bank’s app. Got another email saying the bank refused payment. Called the bank. No refused payment. They had a record of the authorisation. Called admiral. They say the bank refused. Told me to call them again. He seemed totally disinterested. I couldn’t do anything immediately. I was out. Checked the app when I got home. Card details were correct. I did a manual payment, and I went through. The app needs fixing, as does the website. Neither work properly on a mobile device. Reviewed on: 22nd August 2024

Good experience all round.

Good experience all round. Agent I spoke to was courteous and efficient. Quote was good value and cheaper than last years (with a different company). Reviewed on: 22nd August 2024

Have been with admiral for a few years, whilst price...

Have been with admiral for a few years, whilst prices have increased, they have not been excessive. I have stayed with them for the customer service Reviewed on: 22nd August 2024

Friendly, efficient and competitive

I've enjoyed very friendly and efficient customer service on the rare occasions I've needed it; their insurance portal is very good, their documentation is clear and concise and most of all they offer the best value. Reviewed on: 22nd August 2024

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