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Aegon: Pension reviews

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1.75
Based on 222 reviews, last reviewed 5th Jun 2025
100% increase in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
15%
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12%
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3%
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68%

Latest highest rating:

5

Excellent It is a safe company, since I joined, it has always been safe and I will continue with it in the future. Reviewed on: 27th April 2025
Morreira C's avatar
Morreira C

Latest lowest rating:

1

I have two policies with this lot. have two policies with this lot. I reached 55 and had received a letter saying do you want to withdraw your pots. 2.5k in total. Since 29 April ive be... Read more Reviewed on: 5th June 2025
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Ubi Dog
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About this product

Aegon offered a Retiready Pension which was withdrawn for new customers from December 2023. For existing customers, it has a maximum service charge of 0.5% per year.

Aegon also provide workplace pensions through Aegon Retirement Choices. The UK-based Aegon Assist team can guide customers through retirement options.

Aegon Pension reviews help you make a smart buying decision. If you’ve used Aegon before, leave a review of your own and help others understand what it’s like to be a customer.

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Aegon Pension reviews (222)

30% loss since Dec 2021

1
Poor customer service, site very difficult to navigate and most importantly very bad performance. Fund value in Dec 2021 250K and now 175K in Sept 2022. Investment with another pension provider has resulted in much lower losses during an unsettled economic climate (8-10 %) so it proves that there are better places to invest instead of Aegon pensions. AEGON's life styling is supposed to be low risk investment and yet it has failed badly!! Reviewed on: 20th September 2022
Bashir Hansraj's avatar
Bashir Hansraj

In shock!

1
Finally received some information concerning my pension after several attempts. It has disappeared incredible fast. What is this company up to? Gutted. What do I do now? Reviewed on: 13th September 2022
Barbara Fitch's avatar
Barbara Fitch

If you are an employer, DO NOT USE AEGON!

1
Aegon are by far the worst workplace pension provider I have ever had the displeasure of using. Their website is so hard to use its unbelievable. Everything is hidden, unclear and hard to use. Even trying to sign in is a major challenge, let alone getting information. Their user interface is abysmal and from the 1990's. If their website (the shop window of their business and services) is this un-cared for, this poorly organised, imagine how little care they'll give to your pension or company. Using Aegon as an employer will only result in wasted time and complaints from employees. Avoid at all cost. Reviewed on: 9th September 2022
Alex's avatar
Alex

Still Disgusting

1
Value now £22,649. Tried calling but wont return my calls. Rae, Lesley <[email protected]> She is hopeless but inundate her with calls, you never know. Reviewed on: 6th September 2022
Mel Shepherd's avatar
Mel Shepherd

Aegon Terrible Company

1
Try her, useless but never know. Rae, Lesley <[email protected]> Reviewed on: 6th September 2022
Mel Shepherd's avatar
Mel Shepherd

Still Disgusting

1
Value now £22,649. Been in contact with them again by email. No reply so now going to talk to Ombudsman but Im also calling the financial frau office. If anyone wants to join me in complaining just say so in here. Their arrogance is quite something. One person you can try is Leslie Rae who is a complaints handler but know very little and just a fund managers puppet. Inundate her with calls see if you get anywhere. Im now down 33%+ in 9 months and they Aegon couldnt give a toss. Reviewed on: 6th September 2022
Mel Shepherd's avatar
Mel Shepherd

Very Poor

1
Online platform very difficult to navigate, fund fact sheets and policy names never match so impossible to to find performance info, a so called cautious low risk fund has dropped 30% in 2 years, customer service shocking, a basic blanket statement that Aegon are not responsible for the economic situation, do not give this shower any of your money Reviewed on: 6th September 2022
Ian's avatar
Ian

Disgusting.

1
Value in November 2021 £33700, value now at 23/2022 £23800. Absolutely disgusting. No one you can talk to knows anything apart from "talk to a financial advisor" Fund managers are not available ever. Im really worried that my fund will be nothing by the time i retire next year. Sick of them. Lesley Rae is a complaint contact who is hopeless. Reviewed on: 23rd August 2022
Mel Shepherd's avatar
Mel Shepherd

How to loose money

1
Poor performance, massive loss of money. Supposedly a managed fund but nobody cares. Reviewed on: 23rd August 2022
Davies's avatar
Davies

Terrible

1
Terrible website, terrible customer service. Impossible to contact. Just a wall. Take my advice and go somewhere else Reviewed on: 8th August 2022
Hayley Hill's avatar
Hayley Hill

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