Write a review

Aegon: Pension reviews

Name: Pension
Rating: 2.04 (218 reviews)

View other Aegon products

1.75

Based on 218 reviews, last reviewed 27th Apr 2025

100% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

15%

12%

68%

Latest highest rating:

5

Excellent It is a safe company, since I joined, it has always been safe and I will continue with it in the future. Reviewed on: 27th April 2025

Latest lowest rating:

1

Nothing online functions as it should.takes hours to... Nothing online functions as it should,takes hours to get someone on the phone,probably the cleaner owing to the lack of pension knowledge,been trying ... Read more Reviewed on: 9th April 2025

Read all reviews Write a review

About this product

Aegon offered a Retiready Pension which was withdrawn for new customers from December 2023. For existing customers, it has a maximum service charge of 0.5% per year.

Aegon also provide workplace pensions through Aegon Retirement Choices. The UK-based Aegon Assist team can guide customers through retirement options.

Aegon Pension reviews help you make a smart buying decision. If you’ve used Aegon before, leave a review of your own and help others understand what it’s like to be a customer.

Review Aegon: Pension now

Help others make smarter decisions by sharing your own experience.

Write a review

Aegon Pension reviews (218)

LOSS OF VALUE 4800 GBP over 6 months !!!

Check with employer before you transfer your workplace pension.IF ITS AEGON - STAY AWAY. Just checked today 18-10-2022 value of my pot. My work commenced at the end of Aug 2021. Transfer requested in Nov 2021. Aegon transfer completed in Feb 2022. Thats workplace pension !? !? Investment return 4825.79 (in 6 months of contributions) . Great - i ve been loosing circa 600 GBP per month of work. Where the hell is FINANCIAL OMBUDSMAN? Reviewed on: 18th October 2022

dreadful

I mirror what other customers are saying here. Pension decimated. I wrote to complain and they said I can escalate that complaint (along with a lot of waffle about how funds go up and down etc...yes, we all know that) but I don't feel have the financial knowledge to argue with them. It is very upsetting when you watch your pension just draining away to nothing after years of saving Reviewed on: 13th October 2022

fund decimated Aegon not interested lets get together af fight

Like many my fund has been decimated in past year. Ive tried to complain with little or no reaction. if you'd like to get involved email aegonperformance yahoo com Reviewed on: 10th October 2022

Terrible performance

I am astounded to see that my pension fund has dropped by more than 30% .. whilst Aegon are still taking the same fee from me , this makes a bitter pill even harder to swallow Reviewed on: 10th October 2022

Appalling performance

My "low risk" pot has lost over 30% value in the last 9 months. I don't know how they can still deduct management fees given that level of 'management', they are a disgrace. I'm in the process of changing jobs and I'll be transferring whatever is left in this atrocious performing fund into my new employer's pension scheme. Reviewed on: 30th September 2022

WHERES MY PENSION GONE

In December my pension fund was £108,000 In June I requested my pension to be transferred to another company in August when I turned 65. It had dropped to £93.000 by that time. Despite myself and my financial adviser contacting them at least once a week I still have not received any money and fund has dropped to £88.000 It is excuse after excuse If you are about to turn 55 get your pension out of this company They are terrible company to do business with Reviewed on: 20th September 2022

30% loss since Dec 2021

Poor customer service, site very difficult to navigate and most importantly very bad performance. Fund value in Dec 2021 250K and now 175K in Sept 2022. Investment with another pension provider has resulted in much lower losses during an unsettled economic climate (8-10 %) so it proves that there are better places to invest instead of Aegon pensions. AEGON's life styling is supposed to be low risk investment and yet it has failed badly!! Reviewed on: 20th September 2022

In shock!

Finally received some information concerning my pension after several attempts. It has disappeared incredible fast. What is this company up to? Gutted. What do I do now? Reviewed on: 13th September 2022

If you are an employer, DO NOT USE AEGON!

Aegon are by far the worst workplace pension provider I have ever had the displeasure of using. Their website is so hard to use its unbelievable. Everything is hidden, unclear and hard to use. Even trying to sign in is a major challenge, let alone getting information. Their user interface is abysmal and from the 1990's. If their website (the shop window of their business and services) is this un-cared for, this poorly organised, imagine how little care they'll give to your pension or company. Using Aegon as an employer will only result in wasted time and complaints from employees. Avoid at all cost. Reviewed on: 9th September 2022

Still Disgusting

Value now £22,649. Tried calling but wont return my calls. Rae, Lesley <[email protected]> She is hopeless but inundate her with calls, you never know. Reviewed on: 6th September 2022

Do you have a different Aegon product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Pension
from CIRCA5000 3.15 from 4 reviews
Pension
from LV (Liverpool Victoria) 5.00 from 2 reviews
Pension
from Prudential 1.76 from 30 reviews

There's still more to see!

Aegon has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub