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Aegon: Pension reviews

Name: Pension
Rating: 2.03 (213 reviews)

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1.62

Based on 213 reviews, last reviewed 4th Dec 2024

No new 5 star reviews

in the past 90 days

133% increase in 1 star reviews

in the past 90 days

15%

12%

68%

Latest highest rating:

5

Good company to have your pension with I have used this company for my pension for a few years now with a couple of employers was also easy to move to one place very quick and easy process Reviewed on: 22nd August 2023

Latest lowest rating:

1

Been with Aegon over 15 years. Been with Aegon over 15 years. Put one of my pension funds elsewhere recently. It has made more in one month than Aegon in over 15 years. Aegon los... Read more Reviewed on: 4th December 2024

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About this product

Aegon offered a Retiready Pension which was withdrawn for new customers from December 2023. For existing customers, it has a maximum service charge of 0.5% per year.

Aegon also provide workplace pensions through Aegon Retirement Choices. The UK-based Aegon Assist team can guide customers through retirement options.

Aegon Pension reviews help you make a smart buying decision. If you’ve used Aegon before, leave a review of your own and help others understand what it’s like to be a customer.

Aegon Pension reviews (213)

Review of the Aegon, Pension:

Appalling service ,

Appalling service ,husband been trying to get his pension and some draw down since December. Complain made and the sent £150 to his account to apologise and uphold his complaint. Now say they can’t confirm his account ( which thé have paid into ) therefore can’t send his money . Interest list in the period December to now is approx £800 . They are profiting from his money. As he has had major heart surgery and TIÀs this is causing extreme stress. Reviewed on: 5th November 2024

Shocking

So called cautious fund dropped by ~40% in a few months, they take your money, charge a fee and do nothing to ensure your investments are in the best fund. Web site difficult to to navigate and they only give you a comparison with 6 months previous, to make the actual value drop seem smaller than it really is. Avoid like the plague Outdated funds that assume you are buying an annuity, have not kept up with the real world Reviewed on: 13th December 2022

Absolute Charlatons

I have a small workplace pension (Aegon) from a company I worked for previously. It never performed well but not badly enough to change, TILL NOW!!! It was worth £34,000 last year and is now worth £28,000, pitiful I could do better on the horses. AVOID AVOID AVOID!!! Reviewed on: 14th November 2022

Worst company I've ever dealt with - AVOID

requested a 25% tax free sum two weeks ago, and a drawdown. got an email that my online instructions 'not processed' and I needed to confirm choices. then 100% of my £ moved to a drawdown account and somehow I've ended up with 2 accounts. Personnel cannot confirm anything, no idea re status. Every time I talk to them there is a new problem. An official complaint was raised and now I'm told that only complaints people can sort out what has gone wrong with online instruction. I'm surprised that the financial regulators allows a company like this to exist. they are dealing with peoples' life savings and the level of incompetence is extraordinary. Reviewed on: 28th October 2022

My dads pension

I’ve called this place over 30 times within a month they keep me on hold Longer than 15 min or just hang up My father passed I live in America they said they wired me my fathers pension I explained more than 30 times I have not received anything they keep telling me to contact my bank I still have not received anything I told them to cancel the wire so I can have it sent to my brother that lives in the uk they won’t do that neither They have horrible customer service no sympathy I will never recommend anyone do buisness with them Reviewed on: 19th October 2022

LOSS OF VALUE 4800 GBP over 6 months !!!

Check with employer before you transfer your workplace pension.IF ITS AEGON - STAY AWAY. Just checked today 18-10-2022 value of my pot. My work commenced at the end of Aug 2021. Transfer requested in Nov 2021. Aegon transfer completed in Feb 2022. Thats workplace pension !? !? Investment return 4825.79 (in 6 months of contributions) . Great - i ve been loosing circa 600 GBP per month of work. Where the hell is FINANCIAL OMBUDSMAN? Reviewed on: 18th October 2022

dreadful

I mirror what other customers are saying here. Pension decimated. I wrote to complain and they said I can escalate that complaint (along with a lot of waffle about how funds go up and down etc...yes, we all know that) but I don't feel have the financial knowledge to argue with them. It is very upsetting when you watch your pension just draining away to nothing after years of saving Reviewed on: 13th October 2022

fund decimated Aegon not interested lets get together af fight

Like many my fund has been decimated in past year. Ive tried to complain with little or no reaction. if you'd like to get involved email aegonperformance yahoo com Reviewed on: 10th October 2022

Terrible performance

I am astounded to see that my pension fund has dropped by more than 30% .. whilst Aegon are still taking the same fee from me , this makes a bitter pill even harder to swallow Reviewed on: 10th October 2022

Appalling performance

My "low risk" pot has lost over 30% value in the last 9 months. I don't know how they can still deduct management fees given that level of 'management', they are a disgrace. I'm in the process of changing jobs and I'll be transferring whatever is left in this atrocious performing fund into my new employer's pension scheme. Reviewed on: 30th September 2022

WHERES MY PENSION GONE

In December my pension fund was £108,000 In June I requested my pension to be transferred to another company in August when I turned 65. It had dropped to £93.000 by that time. Despite myself and my financial adviser contacting them at least once a week I still have not received any money and fund has dropped to £88.000 It is excuse after excuse If you are about to turn 55 get your pension out of this company They are terrible company to do business with Reviewed on: 20th September 2022

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