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Ageas: Car insurance reviews

Name: Car insurance
Rating: 2.36 (128 reviews)

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2.54

Based on 128 reviews, last reviewed 8th Oct 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

29%

63%

Latest highest rating:

5

great service at a great price. great service at a great price. Everything available online in an easy to use account. Reviewed on: 8th October 2025

Latest lowest rating:

1

Very disappointed Charge money after the insurance policy and if you try cancel the insurance charge fee Very disappointed service Reviewed on: 17th January 2025

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About this product

You can manage your Ageas car insurance securely, online via the mobile app.

Ageas car insurance includes accidental misfuelling, personal accident cover and 90 days cover for driving in the EU. You can also choose to pay for optional extras to add to your Ageas car insurance policy and tailor it to your circumstances.

Ageas car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Ageas before, you can also leave a review and share your experience.

Ageas Car insurance reviews (128)

Review of the Ageas, Car insurance:

The funny thing here is they were not my insurer!

The funny thing here is they were not my insurer! A car ran into me and it was their insurance. They handled the whole claim with excellence and I was quite surprised how well they did the job. Reviewed on: 23rd August 2024

very helpful

I made a claim after someone backed into my car and they were patient and offered good advice Reviewed on: 31st August 2023

Best product

My car insurance is amazing and they always get the best insurance to suit the individual Reviewed on: 27th August 2023

Professional and delightful

Great team and great quote every year and keep me motoring and always giving me best price year in year out,customer service and website easy accessible,pleasure to be insured with. Reviewed on: 22nd August 2023

Excellent customer service

Always helpful everything always done straight away if there was a problem gave me the cheapest price. Reviewed on: 22nd August 2023

Scammers

Daughters car was stolen and found in a ditch. The car was not a write off but they said they scrapped it. Not true in my opinion. Been two months now and they still haven’t paid out for a car they scrapped. This is theft by any law. So will have to report them to the police. Refused to supply a hire car. They have a clause which states you only get a hie car if your car i being repaired. Absolute liars and scammers. Have no idea what they have done with my daughters Mini. A sim Reviewed on: 6th August 2023

SCAMMERS

SCAMMERS...spoke with Matt..head of… SCAMMERS...spoke with Matt..head of Dept. They have no issues when registering but raise petty issues such as needed copies of various documents which i have never had to provide anyone in my 29 years of driving...when they purposely cancel they add ad additional £329 for all additional cancellation costs. AVOID LIKE THE PLAGUE! Reviewed on: 24th July 2023

Cancelled policy

Took out a policy at renewal for my car because it was the cheapest. (Broker was sterling insurance), policy started 21st June, less than 3 weeks later I get a text message and a phone call saying that my policy has been cancelled with 7 days notice! I spoke to three people, none of whom could tell me why it had been cancelled and the person I needed to speak to had gone home for the day. All this happened 2 days before I was due to go on holiday. I managed to renew my previous policy with Hastings thankfully. I finally got a call from 'Jack' at sterling insurance a few days into my holiday, he said the policy was cancelled because of a 'software issue ' when I took out the policy and 'they don't insure Landrovers' !! I was and still am gobsmacked but I did receive a full refund back to my credit card. (I had paid in full). Reviewed on: 21st July 2023

Rip off

Took 16 months and a court judgements for fair price on my wriiten off car after no fault accident. Reviewed on: 14th July 2023

Just awful

Someone drove into our car and this insurance was supposed to cover the damage. Well, it refused to pay for the repair arguing that a second hand car replacement would be cheaper, and then it covered less than half the amount we had to pay for a comparable car. Never again Ageas! Reviewed on: 9th July 2023

Just Terrible Service

13 days after a courtesy car should have been supplied I’m still waiting. Countless calls and no action. Do not use this company if you want professional service. Complete joke. Reviewed on: 21st June 2023

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