Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Animal Friends: Pet insurance reviews

View other Animal Friends products
4.42
Based on 648 reviews, last reviewed 21st Aug 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
6%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Website very easy to use. Website very easy to use. Claims quickly resolved. All round good value and experience Reviewed on: 21st August 2026
Sue H's avatar
Sue H

Latest lowest rating:

1

£50 a month premium got me £11 back on a £491 claim Be very very careful of the small print. Our dog had to be put down due to old age. Let me be clear that no amount of money could replace her. We didn... Read more Reviewed on: 29th September 2025
MP's avatar
MP
Read all reviews Write a review

About this product

Animal Friends Pet Insurance offer policies to cover dogs, cats and horses.

Your vet can submit your claim and Animal Friends will pay them directly. There’s an online account to help manage your policy and claims on the go and you get access to exclusive discounts and offers.

Animal Friends Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Animal Friends Pet Insurance before, you can also leave a review and share your experience.

Review Animal Friends: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Animal Friends Pet insurance reviews (648)

Great company

5
I needed to claim for my dogs pancreatitis treatment, it all went smoothly, fantastic service. Reviewed on: 16th September 2021
Sarah Lord's avatar
Sarah Lord

quick payout and reasonable fees

5
Money paid without fuss and cheaper than rival firms. Reviewed on: 16th September 2021
Rosemary Bradley's avatar
Rosemary Bradley

An Insurance that makes me feel Assured

5
When Max came to live with us a friend recommended Animal Friends Insurance. We have now been with the company four years. The premiums are good value with a reliable customer service. We do feel assured that if we needed to make a claim Animal Friends would do their best to give us the help needed. Reviewed on: 15th September 2021
M Jones's avatar
M Jones

Good value pet insurance that supports animal charities

5
Following an online search I chose Animal Friends for Dog Insurance. It was reasonably priced and offered the level of cover that I require. The monthly emails are helpful and informative. Reviewed on: 14th September 2021
Lexie's avatar
Lexie

Great and easy to claim

5
Very comprehensive. I had to claim and it was very easy. Just online form and the vet did the other section and I was paid later the same day. The actual cover can be very comprehensive and I have super cover covering my more elderly cat. So far so good and I would recommend. I even like the little touches; I.e that they email you and your pet by name! Reviewed on: 14th September 2021
Jenny's avatar
Jenny

Sad times but you helped with more than just insurance

5
Real people with real understanding. Sometimes it isn't money that matters, but care. This is what I felt I received after my dog had to be put to sleep. Thank you. Reviewed on: 13th September 2021
Tenjan's avatar
Tenjan

Stress free every time!

5
From getting a quote, to the first call to the vets, everything was very stress free for me, all 24/7 vets are amazing & I would never go with another pet insurance! Reviewed on: 13th September 2021
Sophie Stevens's avatar
Sophie Stevens

Trustworthy

5
Animal Friends is a good insurance company giving lots of money to charities and sending helpful and interesting emails to owners. Reviewed on: 13th September 2021
Norma Kinnison's avatar
Norma Kinnison

Helpful, efficient service

5
Having to take your pet to the vet for a surgical procedure is worrying enough without the worry of how much it’s going to cost. Animal Friends eased that particular worry for me quickly and efficiently Reviewed on: 13th September 2021
june-duckworth@hotmail.co.uk's avatar
[email protected]

More than helpful

5
They couldn't be more helpful when you call them Reviewed on: 13th September 2021
Anne Stead's avatar
Anne Stead

Review Animal Friends: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill