Smart Money People Logo

Animal Friends: Pet Insurance reviews

4.74
Based on 636 reviews, last reviewed 12th Feb 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
6%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Good value cover Best price I could find with comparity cover from other providers Reviewed on: 12th February 2025
David C's avatar
David C

Latest lowest rating:

1

Terrible Paid insurance for years. My dog was put to sleep recently - tried to claim of insurance & told not possible to claim as my dog was over 8yrs old !!! Reviewed on: 9th October 2023
Kerry Hasson 's avatar
Kerry Hasson

About this product

It’s always wise to check customer reviews before taking out a new pet insurance policy to be confident that the provider is reputable. We gather Animal Friends pet insurance reviews to help you make an informed decision.

Animal Friends offers pet insurance for dogs, cats and horses. There are a variety of policies available for each animal type, such as Accident only, Lifetime cover and more. Animal Friends offers specialist policies for older pets, as well as kittens, puppies and foals.

Are you considering Animal Friends as your insurer of choice? Take a look at our Animal Friends pet insurance reviews to gain valuable insights into the provider and its policies. Find out how satisfied customers are and whether they would renew their policies. Learn about the customer service and claims process. Reading customer reviews can help you feel confident that your pet is well protected.

Have you ever held a pet insurance policy with Animal Friends? Share your experience with our Smart Money People community. Which animal did you insure, and which level of cover did you select? Why did you decide to insure with Animal Friends? If you've made a claim on your policy, how well was it handled? Whatever your experience, leave an Animal Friends pet insurance review today. Together, we can help others like you make better financial decisions.

Review Animal Friends: Pet Insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Animal Friends Pet Insurance reviews (636)

10/10

5
Quick to set up insurance, great price for older dogs too, 8+ years, informative and regular newsletters received via email. Reviewed on: 11th September 2021

Only had to claim once in 7 years

5
Only had to.claim once in 7years, which is no fault of my pet insurers. Dealt with both politeness and alacrity. - would recommend them to new owners. Reviewed on: 11th September 2021

Prompt payment and easy process

5
My old cats were insured with Animal Friends in their old age. They both had problems which needed treatment at the vets during the end of their lives and I had no problem claiming the money back which I could do via the vet which was really easy to do. I hadn't realised how quickly the bills mount up so I did reach the maximum on one of them. My new rescue cat is now insured with them at a higher limit but still has cheaper premium than most other pet insurance companies. Reviewed on: 11th September 2021

Excellent Pet insurance company giving regular health advice.

5
I changed to Animal Friends after my previous pet insurance company became unaffordably expensive due to the age of my dog. The pet health advice given regularly on-line is extremely useful. Reviewed on: 11th September 2021

Brilliant company

5
Friendly helpful staff care about customer and the fur babies Reviewed on: 11th September 2021

Most Reliable .

5
I was gardening & suddenly my little dog started limping with its back leg held in the air. It did not register at first but with the help of my vets & my insurance co. it was sorted & my little dog is back to full health . Thanks to the help from Animal Friends . Reviewed on: 11th September 2021

Fantastic

5
Fantastic services and the video vets appointments have been a godsend during the pandemic Reviewed on: 11th September 2021

Excellent

4
Have used animal friends for year and we are happy with the excellent informative service they provide.will definatelly continue to use them. Reviewed on: 11th September 2021

Customer and pet friendly

5
I have an old dog so he's expensive to insure now, however the package I was offered was very good value. The app is a godsend - incredibly quick consultation with dispensary! Amazing. No stress of the vets waiting room and no extortionate fees either. Reviewed on: 11th September 2021

Great service

5
My cairn terrier has had a number of health problems over the year and they have been a great help. My dog is now 8 and has diabetes and i’m sill with them. Reviewed on: 11th September 2021

Review Animal Friends: Pet Insurance now

Help others make smarter decisions by sharing your own experience. Write a review