Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Animal Friends: Pet insurance reviews

View other Animal Friends products
4.42
Based on 648 reviews, last reviewed 21st Aug 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
6%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Website very easy to use. Website very easy to use. Claims quickly resolved. All round good value and experience Reviewed on: 21st August 2026
Sue H's avatar
Sue H

Latest lowest rating:

1

£50 a month premium got me £11 back on a £491 claim Be very very careful of the small print. Our dog had to be put down due to old age. Let me be clear that no amount of money could replace her. We didn... Read more Reviewed on: 29th September 2025
MP's avatar
MP
Read all reviews Write a review

About this product

Animal Friends Pet Insurance offer policies to cover dogs, cats and horses.

Your vet can submit your claim and Animal Friends will pay them directly. There’s an online account to help manage your policy and claims on the go and you get access to exclusive discounts and offers.

Animal Friends Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Animal Friends Pet Insurance before, you can also leave a review and share your experience.

Review Animal Friends: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Animal Friends Pet insurance reviews (648)

Simply the best for any pets

5
We had a claim two years ago and it was so simple excellent company Always recommend to everyone Reviewed on: 9th September 2021
Simply the best 's avatar
Simply the best

Value for Money

5
Best value for money pet insurance I could find. Only had to make one claim (happily) but it was met without any problems at all. Most unusual for an insurance company! Reviewed on: 9th September 2021
Nigel Kirby's avatar
Nigel Kirby

Amazing

5
I have insured all of my cats with them and never had any reason to not be happy with the cover. Sadly my two boys have now passed away. Both had renal failure and because I had the lifetime policies for them we were covered for all their treatment. When the boys passed away they were lovely and even sent a letter and email, I have kept both with their ashes and cards from our vets. I have recommended my friends use them and all are happy with the service. Reviewed on: 9th September 2021
Alison's avatar
Alison

excellent service, would absolutely reccomend

5
My dog has been unwell and they "Animal Friends" have been so good to accept the Vets bill without argument , and gives me peace of Mind xx Brilliant !! Reviewed on: 9th September 2021
Eva Quine's avatar
Eva Quine

Exceptional customer service

5
Exceptional customer service. Very fast at settling claims Reviewed on: 9th September 2021
Jac's avatar
Jac

Friendly and helpful people

5
My vet bills paid directly to the vet which is stress and hassle free. I would recommend Animal Friends to anyone Reviewed on: 9th September 2021
Selena Gaunt's avatar
Selena Gaunt

Quite happy in their experience.

5
Good charity a worthy cause. You give something back to them which helps towards their charity. Reviewed on: 9th September 2021
Liz Elson's avatar
Liz Elson

Excellent service

5
Had no problems with them excellent service Reviewed on: 9th September 2021
Nicole surman's avatar
Nicole surman

Kind and helpful interaction

5
Professional and kind interaction on phone when my cat was seriously ill and I had no idea what to do Reviewed on: 9th September 2021
Susan Reed's avatar
Susan Reed

Good choice

5
I like getting information from these guys and I have access to a vet they have in case I should have any problems with my pets. Not many insurances provide this service. Reviewed on: 9th September 2021
Julia Whitehead's avatar
Julia Whitehead

Review Animal Friends: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill