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Ayom Debt Recovery: Debt collection reviews

1.50
Based on 83 reviews, last reviewed 6th Jan 2026
No new 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
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2 star
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78%

Latest highest rating:

5

Very good xxxxx Go with them they make sense xx very nice very good Reviewed on: 30th July 2024
Mark wilde 's avatar
Mark wilde

Latest lowest rating:

1

Reviews AYOM (Are You Owed Money Ltd). Scammers Avoid I used AYOM (Are You Owed Money Ltd) to recover a business debt earlier this year. The debtor paid by Faster Payments in June last year... Read more Reviewed on: 6th January 2026
Andre Z's avatar
Andre Z

About this product

Ayom Debt Recovery provide services to help with debt collection including recovery, tracing, mediation, credit checking and legal support.

Each client has a customer service contact as well as a profile on a client portal. The details of the case are updated 24 hours a day so you know what’s happening with your debtor.

Ayom reviews help you find out what it’s really like to be a customer. If you’ve used Ayom before, you can also leave a review and share your experience.

Ayom Debt Recovery Debt collection reviews (83)

Review of the Ayom Debt Recovery, Debt collection:

Not to be trusted

1
AYOM collected the money due from my customer but will not pass it to me. The case details which I should be able to access on line are incorrect and don't show that they have collected the money although they have told me in emails that they have all the money and I should get it at the end of March. (They collected the money in December.) Now it is June and apart from a contact from them because I gave an honest review of my experience, they have not answered emails or recorded delivery letters. Reviewed on: 4th June 2020

Nice lady

5
The lady sorted out everything great customer service Reviewed on: 17th September 2021
Reply from Ayom Debt Recovery Good morning Louise. We appreciate your feedback and are pleased to see you had a positive interaction and result with us. Please get in touch if we can answer any questions for you. Kind regards, the AYOM team. Response date: 23rd September 2021
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Ayom Debt Recovery

Very happy with the service from debbie

5
Have agreed a payment plan which suits all involved Reviewed on: 11th September 2021
Reply from Ayom Debt Recovery Good morning Kevin. Thank you very much for your review, we appreciate the feedback on your experience with us. Please get in touch if we can provide any further assistance on your matter. Kind regards, the Are You Owed Money team. Response date: 16th September 2021
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Ayom Debt Recovery

Quick and Efficient

4
Debbie was very efficient and dealt with my query quickly and have good customer service. Reviewed on: 7th September 2021
Reply from Ayom Debt Recovery Good afternoon Sam. Thank you for reviewing your experience. We are very pleased to see your case handler abided by our core values to provide a positive and efficient service while engaging with you. Please get in touch if you have any questions. Kind regards, the Are You Owed Money team. Response date: 9th September 2021
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Ayom Debt Recovery

Helpful Service

5
I spoke with Victoria who has very polite and understanding of my issue. After raising a dispute she talked me through the actions I need to take to ensure I am not paying anymore money than is required. Thank you for all your help today Victoria x Reviewed on: 7th September 2021
Reply from Ayom Debt Recovery Good afternoon Gina. Thank you very much for your review. We appreciate you taking some time to talk about your experience. We are very pleased to see your case handler resolved your matter in a way suitable for all parties. Kind regards, the Are You Owed Money team. Response date: 9th September 2021
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Ayom Debt Recovery

Friendly and efficient

5
Was able to resolve my query quickly and effieciently, pleasure to deal with. Reviewed on: 2nd September 2021
Reply from Ayom Debt Recovery Good morning Jack. Thanks for taking some time to leave your review. We appreciate the positive feedback and are happy you had a good experience with our case handler. Kind regards, the Are You Owed Money team. Response date: 3rd September 2021
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Ayom Debt Recovery

Amaazing service

5
Debbie my account manager was very clear and helpful! Would definitely recommend Reviewed on: 2nd September 2021
Reply from Ayom Debt Recovery Good morning. Thank you for your review. We are very appreciative of the recommendation. Please do get in touch if we can answer any questions about the case. Kind regards, the Are You Owed Money team. Response date: 3rd September 2021
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Ayom Debt Recovery

Fantastic

5
Helpful knowledgeable no pressure literally fantastic Reviewed on: 31st August 2021
Reply from Ayom Debt Recovery Good morning Chris. Thanks for taking some time to review your experience. We appreciate the feedback and are pleased you had such a positive experience with our case handler. Please get in touch if you have any questions about the case. Kind regards, the AYOM team. Response date: 3rd September 2021
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Ayom Debt Recovery

Good customer service

4
Spoke to a lovely lady and was very satisfied with service and the outcome. Reviewed on: 27th August 2021
Reply from Ayom Debt Recovery Good morning Karen. Thank you very much for your review. We appreciate the feedback and are very pleased to see you have had an easy and positive experience with our representative. Kind regards, the Are You Owed Money team. Response date: 3rd September 2021
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Ayom Debt Recovery

Very helpful

5
Very quick reply to my query via email and my problem was sorted within one email. Debbie was very helpful and non judgemental. Reviewed on: 27th August 2021
Reply from Ayom Debt Recovery Good morning Emma. Thank you for your review. We appreciate the feedback and are pleased to see you have had a positive experience with us. Kind regards, the Are You Owed Money team. Response date: 27th August 2021
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Ayom Debt Recovery

Awful

1
Got less back from debtors than I paid for the service from AYOM. Communication terrible, lies after lies Reviewed on: 19th August 2021