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Atom Bank: Savings reviews

Name: Savings
Rating: 4.91 (5010 reviews)

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4.91

Based on 5,010 reviews, last reviewed 5th Mar 2026

37700% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Good bank excellent service. Atom has a good range of products and offers very competitive rates. I have always found their customer service to be extremely helpful. They always g... Read more Reviewed on: 5th March 2026

Latest lowest rating:

1

Bad but thankfully short lived experience Short lived experience - payments kept being refused from the Atom account, despite it being completely funded. Moved to First Direct and glad I did. Reviewed on: 4th March 2026

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About this product

Atom Bank offer a range of savings accounts.

Atom Bank aim to make saving for your goals easier with account options including the Instant Saver, Instant Saver Reward and Fixed Saver. All savings accounts can be managed through the Atom Bank app.

Atom Bank savings reviews help you find out what it’s really like to be a customer. If you’ve used Atom Bank before, you can also leave a review and share your experience.

Atom Bank Savings reviews (5010)

Review of the Atom Bank, Savings:

Fantastic experience

Since I joined Atom I’ve had a fantastic experience. I had to call customer services to obtain a statement and the person I spoke to was extremely helpful, quick at actioning what I needed and overall I’ve had a fantastic experience experience with Atom and have recommended them to friends and family. Reviewed on: 17th April 2025

First class service

I’ve had nothing but a first class experience with Atom Bank. Reviewed on: 24th May 2025

Customer service is really good.

Customer service is really good. Reviewed on: 20th May 2025

The better interest rates were good and got me to jo...

The better interest rates were good and got me to join but there's not much after that. No expense classification, no special offers for new bank accounts etc. Reviewed on: 20th May 2025

Great bank!

Great bank! Great set up! Easy to use. Reviewed on: 17th May 2025

I like Atom bank

I have been banking with Atom for a few years now. Simplistic banking and clear information provided. I get good time notice of changes to interest and when my deal is about to end with options available to continue banking or not. Straightforward and easy to navigate the app. I have had to contact customer services in the past and this was not a problem and staff were very well informed and helpful. Reviewed on: 12th May 2025

Initial report

In my first year with Atom banking and been very impressed with them so far. Reviewed on: 10th May 2025

Atom is very transparent.

Atom is very transparent. Easy to navigate. Relaible and profitable. Reviewed on: 8th May 2025

No nonsense banking

No nonsense banking good savings rates. Very user friendly app Reviewed on: 5th May 2025

Face not recognised

Had a little trouble with face recognition after not accessing account for some time. Now using fingerprint, works fine. Reviewed on: 5th May 2025

Busy life, efficient service.

Atom offers a solid, efficient service which matches today's hurried life styles., secure whilst accessable, with competitive rates, intuitive app and alerts show information quickly and clearly. Reviewed on: 3rd May 2025

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