Write a review

Go to business site

Aviva: Car insurance reviews

Name: Car insurance
Rating: 3.81 (552 reviews)

View other Aviva products

3.74

Based on 552 reviews, last reviewed 9th Feb 2026

95% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

50%

23%

21%

Latest highest rating:

5

Aviva for Value Aviva were the cheapest quote for renewing my car insurance by far Reviewed on: 22nd January 2026

Latest lowest rating:

1

Is is impossible to cancel renewal policy date. Is is impossible to cancel renewal policy date. Reviewed on: 9th February 2026

Read all reviews See your review

About this product

Aviva provides award-winning car insurance for UK customers.

Aviva car insurance covers you against the cost of accidents, damage and theft. The cover you get and how much for, is down to the level of insurance you choose. Aviva also offer car insurance for electric and hybrid vehicles.

Aviva car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

Aviva Car insurance reviews (552)

Review of the Aviva, Car insurance:

very good

very good, not had any problems. Reviewed on: 24th March 2015

The best price I could find and easy to contact by phone.

The best car insurance quote for new business three to four weeks before renewal and a good experience contacting Aviva by phone. Reviewed on: 23rd August 2023

Lowered my car insurance

When renewing my car insurance this year, Aviva's quote was considerably higher than last year despite another year of. No claims bonus, however the representative talked me through how to make adjustments on my home and contents insurance and link the two products finding a more affordable solution. Reviewed on: 23rd August 2023

Easy and efficient

Aviva’s service is quick, easy and efficient. Their online service makes things practical and as a member of the digital generation it is refreshing to have a product that is not stuck in the dark ages like many of my previous car insurance policies. Reviewed on: 23rd August 2023

Start up and management

Aviva car insurance was a fairly easy process to set up and the service was very informative in that they would tell you exactly what would happen in the event of a claim and/or policy cancellation. I have enjoyed the user friendly app that is easy to read and navigate for those who are not use to Car Insurance electronically. Aviva Car Insurance allowes their customers to change details within the app with ease and and be done with a click of a button. However, prices could be better. Reviewed on: 22nd August 2023

Competitive

I shop around every renewal sometimes I have been tempted away but I regularly comeback. Reviewed on: 22nd August 2023

Always affordable prices

Always affordable and when you speak to them on the phone they are negotiable and helpful Reviewed on: 22nd August 2023

Easy online/ great value car insurance

Signed up to this,as rates very competitive.Also easy to access on line or by phone,no hard sell or letters.Site easy to navigate and very user freindly. Reviewed on: 22nd August 2023

Good price, good customer service

Happy with Aviva, swift customer service and an ok price. Reviewed on: 22nd August 2023

Excellent Motor Insurance

I have used Aviva for a number of insurance and annuity policies and found them to be an excellent company easy to deal with and second to none on reliability. Reviewed on: 22nd August 2023

A breeze to buy this insurance online

I bought a second car and it was a breeze to buy the insurance for the second one online. Reviewed on: 22nd August 2023

Do you have a different Aviva product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Caravan Cover
from Caravan and Motorhome Club 4.93 from 13022 reviews
Breakdown Cover
from AutoAid 2.53 from 9 reviews
Motorhome insurance
from Caravan and Motorhome Club 4.85 from 3729 reviews

Want to see more from Aviva?

Lifetime Mortgage
from Aviva 5.00 from 3 reviews
Landlord Insurance
from Aviva 4.57 from 3 reviews
Pet Insurance
from Aviva 3.82 from 12 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub