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Aviva: Car insurance reviews

View other Aviva products
3.70
Based on 553 reviews, last reviewed 20th Feb 2026
95% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
50%
See only 4 star reviews
23%
See only 3 star reviews
5%
See only 2 star reviews
1%
See only 1 star reviews
21%

Latest highest rating:

5

Aviva for Value Aviva were the cheapest quote for renewing my car insurance by far Reviewed on: 22nd January 2026
Jeffrey R's avatar
Jeffrey R

Latest lowest rating:

1

I had an accident a woman hit me in the parking lot... I had an accident a woman hit me in the parking lot in the side of the car I contacted Aviva and they didn't do anything about it and they don't do it... Read more Reviewed on: 20th February 2026
Damian M's avatar
Damian M
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About this product

Aviva provides award-winning car insurance for UK customers.

Aviva car insurance covers you against the cost of accidents, damage and theft. The cover you get and how much for, is down to the level of insurance you choose. Aviva also offer car insurance for electric and hybrid vehicles.

Aviva car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

Aviva Car insurance reviews (553)

Review of the Aviva, Car insurance:

Great insurance , great customer service

5
Great insurance , great customer service Reviewed on: 23rd August 2024
Jloies's avatar
Jloies

Seemed a good price

3
Responsive to changes during the year, without admin charges Reviewed on: 2nd August 2016
Christine Abdy's avatar
Christine Abdy

great staff

5
phoned up for a quote and the lady on phone was very helpful and profeshonal Reviewed on: 1st August 2016
Paul Martin's avatar
Paul Martin

Good value but beware of

3
Found Aviva to be the cheapest car insurance provider after receiving my renewal quote and using multiple comparison sites. Beware of smallprint stating the repairs must be carried out by Aviva recommended garages. Unfortunately I founf the only Aviva garage after taking out the policy and found some terrible reviews. Reviewed on: 1st August 2016
Laura Smith's avatar
Laura Smith

aviva is amazing

5
I have taken out my car insurance with Aviva and it was the quickest, easiest and cheapest experience with a car company i've ever had. Reviewed on: 1st August 2016
candisse mckenzie's avatar
candisse mckenzie

great value

5
best price and quality car insurance Reviewed on: 1st August 2016
James Ross's avatar
James Ross

Very caring company

5
I have now been insured with this company for 2 years, the car premium paid is very competitive, for the level of cover given I have yet to find a lower quote, and am very satisfied with the service given. Reviewed on: 1st August 2016
Alan Plater's avatar
Alan Plater

Car Insurance Reviewer

5
when i had to claim they approved claim very quickly Reviewed on: 18th July 2016
Heather Shaw's avatar
Heather Shaw

Car Insurance Reviewer

4
Good customer service but pricey compared to other options Reviewed on: 17th July 2016
Mandy Hutchings's avatar
Mandy Hutchings

Car Insurance Reviewer

5
Really helpful, very polite staff. Good prices, but they are not on comparison sites you have to check separately. Claims dealt with quickly and efficiently. Reviewed on: 14th July 2016
Cherry Lloyd's avatar
Cherry Lloyd

Home Insurance Reviewer

4
They are expensive and uncompromising on negotiating price, but they are very easy to deal with. Reviewed on: 8th July 2016
Mandy Hutchings's avatar
Mandy Hutchings

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