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Aviva: Life Insurance reviews

4.13
Based on 103 reviews, last reviewed 25th Sep 2024
29% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
59%
See only 4 star reviews
25%
See only 3 star reviews
7%
See only 2 star reviews
1%
See only 1 star reviews
8%

Latest highest rating:

4

Good overall, great communication Good overall, great communication Reviewed on: 25th September 2024
Tim B's avatar
Tim B

Latest lowest rating:

1

had wwhat i thought was a whole life policy been pay... had wwhat i thought was a whole life policy been paying for years not missed payments then discovered it ends in 9 years and i wont get a penny if sti... Read more Reviewed on: 2nd September 2024
rh 's avatar
rh

About this product

Do you want to find out what life as a Aviva life insurance customer is like? Now you can! Read Aviva life insurance reviews at Smart Money People to find out what other policy holders have to say.

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Aviva Life Insurance reviews (103)

Hi

5
Very helpful very nice talking on the phone and explain everything very clearly very professional and felt welcoming I have made the rite choice Reviewed on: 22nd November 2022

Shitt company Aviva insurence AVOID

1
The most miserable Aviva insurance avoid it completely, completely avoid the biggest incompetents and ordinary jerks, avoid dealing with them, they actually humiliate you when it comes to the claim. They are the biggest bastards on this earth!!! I call your Aviva insurance number and you don't even bother to answer. Markerstudy emailed you countless times, called you countless times and you don't answer. I have never met insensitive and stupid people like you in my life. God forbid we'll see you in court. Fuck you bastards and idiots. I'm going to give you a really strong review so people avoid you!!! Reviewed on: 19th October 2022

Shitt company Aviva insurence AVOID AVOID AVOID!

1
The most miserable Aviva insurance avoid it completely, completely avoid the biggest incompetents and ordinary jerks, avoid dealing with them, they actually humiliate you when it comes to the claim. They are the biggest bastards on this earth!!! I call your Aviva insurance number and you don't even bother to answer. Markerstudy emailed you countless times, called you countless times and you don't answer. I have never met insensitive and stupid people like you in my life. God forbid we'll see you in court. Fuck you bastards and idiots. I'm going to give you a really strong review so people will invite you!!! Reviewed on: 19th October 2022

LIARS AND SCAMMERS

1
High premium life insurance because smoker. After 1 year non smoking want to change for a cheaper one. the agent said, they just now changed their policy, maybe you can get after 3 to 5 years non smoking. Find out on the Web, The changes was in 2013 ( I made mine in 2020), So a big money throw out window. SHAME. AVOID. LIARS AND SCAMMERS Reviewed on: 4th September 2022

Expensive for what it is worth

3
I feel that they ask for a lot More than what you’d be claiming should there be a death. Reviewed on: 13th August 2022

Been with Aviva for 20 years

5
Great service, reputable and good value Reviewed on: 12th August 2022

good

5
Customer Service is good and easy Reviewed on: 28th February 2022

Excellent staff

5
Always there to help Very satisfied with the help I've received setting up my life cover Reviewed on: 15th October 2021

Life insurance

5
Great company and very good service Reviewed on: 28th August 2021

Customer service and quotations

2
Very slow to respond causing quotations to expire before clarification received. Misleading quotations - The quoted "Investment Premium" is misrepresented because Aviva clarified that it is actually commission. The figures quoted as Premium include both the life cover element and any investment element. Reviewed on: 23rd March 2021

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