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Barclaycard: Platinum credit cards reviews

Name: Platinum credit cards
Rating: 3.84 (316 reviews)

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3.84

Based on 316 reviews, last reviewed 10th Feb 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

52%

22%

10%

13%

Latest highest rating:

5

Excellent card- the 0 percent interest and credit li... Excellent card- the 0 percent interest and credit limit is amazing Reviewed on: 10th February 2026

Latest lowest rating:

1

Barclaycard don't want prompt payers I have had a Barclaycard for a long time and had a credit limit of £9500. I thought I might as well increase it a bit to £10,000. Within a few weeks m... Read more Reviewed on: 14th November 2025

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About this product

Barclaycard Platinum credit cards are designed for purchases and balance transfers.

You can get 0% on spending and balance transfers across a range of terms. Depending on the Barclaycard Platinum credit card you choose, you may be charged a balance transfer fee.

Barclaycard Platinum credit card reviews help you find out what it’s really like to be a customer. If you’ve used Barclaycard before, you can also leave a review and share your experience.

Barclaycard Platinum credit cards reviews (316)

Review of the Barclaycard, Platinum credit cards:

Worst Customer Service ever

After excepting a credit card offer from Barclays through my AARP membership, I immediately gave them information for two balance, transfers. The balance transfers with 0% interest were the sole reason I excepted the credit card offer to begin with. After waiting a few weeks, one of my statement still was not reflecting that the transfer has been made.. When I contacted Barclays, they told me that it failed to process, but they could not tell me why. When I asked how to resolve it, they said they could not help me as it had been over 45 days and I was required to do the transfer in that time period. I spoke with a customer care center supervisor named Kevin, who assured me that he could see that I had provided all information necessary for the balance transfer well ahead of the 45 days. However, since there was a problem on their end (one, they never made any attempt to resolve) he was not able to resubmit it. He acknowledged that I provided all the information to them for the balance transfer well within the required timeline. However, despite it, not being my fault, they could not resubmit and would not honor the original offer. He also assured me that I would be wasting my time to try and escalate it further as he was the final authority, and there was no one else that it could be escalated to. Reviewed on: 21st June 2023

Give me peace of mind

Barclaycard are good for security and peace of mind when purchasing...are also well known respected brand that dont rip you off! Reviewed on: 8th December 2016

Nothing amazing

It's ok really, nothing amazing - balance is paid every month when we have used it but we never seem to get any nice offers. Reviewed on: 7th December 2016

Great customer service

Everything is positive about this card - great customer services staff, easy to use...in fact, too easy to use Reviewed on: 2nd December 2016

Good, but

I have been in credit all my life until recently when I had to take time off work, they soon bumped up the interest rate. Reviewed on: 2nd December 2016

Crap

This credit card is crap. I think I won't bother anymore. Reviewed on: 2nd December 2016

Good deals

Barlcaycard is amazing because they do have really nice customer service and good deals for me Reviewed on: 1st December 2016

Benefits could be better

This barclaycard is just okay, doesn't have amazing benefits for me personally but does the job well! Reviewed on: 30th November 2016

Better than OK

It's good as I get cash back - we always pay our off anyway so interest rates are irrelevant. Better than OK but not Amazing - it doesn't make the dinner or anything... Reviewed on: 30th November 2016

Always reliable

I have never had a problem with my card & it is accepted in so many places. Reviewed on: 29th November 2016

Poor!

Poor! Their Indian call centre completely messed up a request of mine a few months back, and I'm really not happy! Reviewed on: 29th November 2016

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