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Barclaycard: Platinum credit cards reviews

3.83
Based on 314 reviews, last reviewed 14th Nov 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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53%
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21%
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10%
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3%
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13%

Latest highest rating:

5

Rewarded with cashback for using Rewarded with cashback for using Reviewed on: 17th June 2025
Dan's avatar
Dan

Latest lowest rating:

1

Barclaycard don't want prompt payers I have had a Barclaycard for a long time and had a credit limit of £9500. I thought I might as well increase it a bit to £10,000. Within a few weeks m... Read more Reviewed on: 14th November 2025
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Frosty

About this product

Barclaycard Platinum credit cards are designed for purchases and balance transfers.

You can get 0% on spending and balance transfers across a range of terms. Depending on the Barclaycard Platinum credit card you choose, you may be charged a balance transfer fee.

Barclaycard Platinum credit card reviews help you find out what it’s really like to be a customer. If you’ve used Barclaycard before, you can also leave a review and share your experience.

Barclaycard Platinum credit cards reviews (314)

Review of the Barclaycard, Platinum credit cards:

Dispute resolved

5
An unauthorised 3rd party charged my credit card by £70. I raised this with Barclaycard and they sorted it straight away. The service was second to none. Reviewed on: 9th March 2023

safe credit card

5
some good transfer rates from time to time Reviewed on: 8th April 2023

Difficult to contact

1
I cannot pay on line with my new Barclaycard and even though I have spoken to them after a very lengthy wait to get through it is still not sorted. Reviewed on: 6th April 2023

Pestered in the post

3
Had credit card number of years ago, was advised in order to close would have to go into high street branch (which is nowhere near me) so I left the card with 0 balance. Every few weeks would receive junk mail with offers of new cards and better rates which i had no interest in. eventually managed to close via app very recently which ended up being so easy and simple. Reviewed on: 5th April 2023

A go to

5
I have used barclays credit card for over 10 years. The app is super easy to use and I can easily make payments Reviewed on: 5th April 2023

Unhelpful staff and high charges

1
App useless to use, never works properly team unhelpful and unfriendly Reviewed on: 5th April 2023

Lack human interaction

3
I have had a Barclaycard for 10 years and it has been useful to have, however I feel their customer service is poor. Reviewed on: 5th April 2023

Trustworthy

5
Barclaycard has a built its business on being trusted over a long period of time Reviewed on: 5th April 2023

Interest rates are very good

5
I have had a card for many years and have never had any problems with them at all unlike another one I have / had. Reviewed on: 4th April 2023

Excellent credit card

5
Good customer service in event of a query, also cash back on spending. Reviewed on: 3rd April 2023

Not willing to let me change card

1
Ultra good credit rating yet unwilling to consider me for a different card. Reviewed on: 10th March 2023
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