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Barclays: Cash Card Account reviews

4.50
Based on 140 reviews, last reviewed 22nd Jan 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
4%
See only 1 star reviews
4%

Latest highest rating:

5

App is perfect, phone staff always kind. App is perfect, phone staff always kind. I don’t have credit but happy with my basic current account Reviewed on: 22nd January 2026
David B's avatar
David B

Latest lowest rating:

1

Debit card I've been with Barclays over 30 years, I recently had issues with fraudulent use of my debit card so went on my Barclays app to do online chat which w... Read more Reviewed on: 18th October 2022
Stuart Robertson 's avatar
Stuart Robertson

About this product

Barclays Cash Card Account reviews come from people like you! With so many different current accounts now available, you can read these honest Barclays Cash Card Account reviews to find out what life as a Barclays customer is really like. And remember, if you are a Barclays customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of Barclays Cash Card Account reviews. Together, we can make financial services work better for everyone.

Barclays Cash Card Account reviews (140)

Review of the Barclays, Cash Card Account:

Machines in Newport branch

2
I couldn't believe it when I went into the Newport, Gwent branch of Barclays last week, they've replaced all the cashiers with machines ! I consider myself quite computer savvy and it took me quite a while to pay in two cheques, feel very sorry for elderly customers not used to the age of technology. I think they have taken automation a step too far ! Reviewed on: 16th February 2016

Ever improving!

5
There was a time when I was thinking I'd switch banks, but lately Barclays have stepped up their game. I feel much more in control of my finances, the app enables me to do so many things without jumping onto a computer, and their fraud prevention processes are truly outstanding. I even had experience of a problem with a duplicated physical store transaction, which held funds for a considerable amount of time. After raising an issue someone called me really quickly, followed up with emails and further calls, and the matter was resolved in empathically professionally manner I was not actually expecting. Things inevitably go wrong on occasion and they absolutely seek to resolve them. Needless to say I'm no longer considering switching. Reviewed on: 31st January 2020

Dreadful customer service

1
I have recently left Barclays after 31 years after my account was hacked and their customer service in handling this situation was dreadful. I spent 14 hours either in the branch or telephoning the bank to try and resolve. Reviewed on: 11th January 2020

Big business bah

3
A screw in the big wheel and who knows if they care other than for profits Reviewed on: 27th December 2019

Fantastic

5
Never had a problem with this bank Reviewed on: 7th November 2019

Not too bad

2
Very little benefits from the account generally. Just a very big standard product Reviewed on: 5th February 2019

All good here thanks

5
Very good service and and costumer service to Reviewed on: 3rd February 2019

App very good

5
The app is very easy to use and you can do a lot of things on it that you can't do on other banking apps. Reviewed on: 19th January 2019

Poor quality customer service

1
Very rude staff and very poor service Reviewed on: 4th January 2019

perfect

5
Great experience with the barclays cash card account Reviewed on: 3rd January 2019

the cash card is good

5
It helps not to carry physical cash on me and its very smart Reviewed on: 3rd January 2019

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