Write a review

Go to business site

Barclays: Business Banking reviews

Name: Business Banking
Rating: 3.14 (231 reviews)

View other Barclays products

2.80

Based on 231 reviews, last reviewed 15th Feb 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

39%

13%

36%

Latest highest rating:

5

Friendly customer experience with quick responses. Friendly customer experience with quick responses. Easily accessed through the app. Reviewed on: 12th June 2025

Latest lowest rating:

2

When I attempted to withdraw my funds, the situatio... When I attempted to withdraw my funds, the situation changed dramatically. Communication became slow and evasive, withdrawal requests were repeatedly ... Read more Reviewed on: 3rd February 2026

Read all reviews See your review

About this product

Barclays business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Barclays is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Barclays business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Barclays Business Banking reviews (231)

Review of the Barclays, Business Banking:

Bad customer service -Haywards Heath

Unacceptable customer service! I walked in and I was welcomed by a young Asian lady. I asked her about apprenticeship in Barclays. I explained that I already went through the online process, I applied for the closest vacancies but was emailed that there aren't any near me. Instead of responding with a resolution or consulting with someone if she didn't know about apprenticeship, she simply said "Go on the Barclays website!" I tried to explain myself again but she said "I don't know what you mean!" It was awkward, clearly she didn't want to communicate. All I wanted it was some help. I was strongly considering becoming an apprentice there but I am very disappointed with the staff; it hasn't been the 1st time as I am a customer there too! For such a well known bank I would have expected high level customer service. Please do train your staff better before letting them talk to customers because they are the ones representing Barclays! I will be awaiting customer service to come back to me and then I will update and post once they have. Reviewed on: 7th March 2019

Great And trusted bank

I find Barclays bank so easy to deal with both in the bank in person and using their online banking facilities Reviewed on: 9th January 2019

The Barclays banking app makes managing you business alot easier

Great business tools to help monitor your bank account and make payments on the move. The app "call" feature is great a most of the security is pre completed by you being logged into the app when you need to speak to someone. Reviewed on: 8th January 2019

Great service

We have great service from our local Barclays branch in llandrindod wells, our local bank manager Howard is always available and willing to help Reviewed on: 1st January 2019

Personal Service

A dedicated manager who helped us through setting up our business banking and mortgage. Excellent personal service. Reviewed on: 30th December 2018

Big, complacent & unsatisfactory

The focus of this rant is Barclays online banking. It's optimised for the benefit of the bank, not for that of the users. Its unreliability suggests that 'upgrades' are released without exposure of the 'enhancements' to real users (as opposed to business analysts who think they understand how users work) and without adequate testing. Worse, Barclays is demonstrably uninterested in customer feedback. They should get an award for originality in making them themselves uncontactable. Why do I stay with Barclays? Simple - better the devil you know than the one you don't. Reviewed on: 27th December 2018

Business Banking online

Very easy to use. All information easily accessed. Cannot see many ways to improve. Excellent user experience and charges are very low. Reviewed on: 23rd December 2018

Barclays Business banking

Exellent service with Barclays Business banking Reviewed on: 21st December 2018

Usless

Diabolical... not recommend to anyone Reviewed on: 20th December 2018

Great online banking

Love the online banking. Can now download electronic statements for past years! Reviewed on: 19th December 2018

Best bank

I would recommend Barclays to my friends and family because they were trying to help me in every way I needed. Reviewed on: 18th December 2018

Do you have a different Barclays product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Business Account
from Revolut 4.79 from 1258 reviews
Business Accounts
from United Bank UK 4.00 from 1 reviews
Business Banking
from HSBC 2.17 from 217 reviews

Want to see more from Barclays?

Wealth Management
from Barclays 5.00 from 1 reviews
Student Insurance
from Barclays 5.00 from 1 reviews
Life Insurance
from Barclays 4.76 from 8 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub