Write a review

Go to business site

Barclays: Business Banking reviews

Name: Business Banking
Rating: 3.14 (228 reviews)

View other Barclays products

2.79

Based on 228 reviews, last reviewed 18th Dec 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

40%

13%

36%

Latest highest rating:

5

Friendly customer experience with quick responses. Friendly customer experience with quick responses. Easily accessed through the app. Reviewed on: 12th June 2025

Latest lowest rating:

1

A careless attitude from Barclay's Barclays blocked my card on the 8/11/2025 as they thought there had been fraud on the 3/11/2025. A new card was sent. This card was blocked before I h... Read more Reviewed on: 18th December 2025

Read all reviews See your review

About this product

Barclays business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Barclays is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Barclays business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Barclays Business Banking reviews (228)

Review of the Barclays, Business Banking:

Can't get through to Mandate Change

I've spent 2hr 45 on hold over the last two working days trying to contact mandate change (i.e. change the signatories on an account). The call never gets answered. I'm not sure that this is even legal. You can't change signatories in a branch, even when you find one that is open. Not sure what I can do from here, other than close the account and move to a different bank. Reviewed on: 14th March 2022

Beautifully simple to use

Barclays has the best online banking experience I've used, and the app is as beautifully simple to use as the website Reviewed on: 15th December 2018

Brilliant customer service great options

Customer service here is great always Reviewed on: 15th December 2018

Online banking

Great website, very secure, easy to use Reviewed on: 12th December 2018

Good app

Very very easy to use. Super fast online transfer Reviewed on: 11th December 2018

Secure app offering many features

The app has good security via various methods and supports lots of functions in a simple to use interface. Reviewed on: 11th December 2018

Made my life easier!

Barclays Mobile banking have made my life so much easier, you can do everything with a touch of a finger! Stringly recommend if you have a busy life and like to have things sorted fast and efficiently! Reviewed on: 10th December 2018

fantastic customer service, always happy and freindly to help or very knowleagable people

great experience over the phone and in Cwmbran branch lovely bunch of people keep up the good work Reviewed on: 10th December 2018

Simply just on point!!!

I find it very easy to use and straight forward. Service is excellent Reviewed on: 10th December 2018

Customer service

Very good service, whether at the counter or help using the in branch machines. If the customer advisor on the floor can't help, they always know who can in branch. Reviewed on: 9th December 2018

Great services

Customer services is great. App easy to use. Makes everyday banking stress free. I personally like the way you call Barclays straight from the app. Reviewed on: 8th December 2018

Do you have a different Barclays product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Business Banking
from Aldermore 5.00 from 3 reviews
Business Accounts
from United Trust Bank 4.92 from 328 reviews
Business Banking
from HSBC 2.15 from 217 reviews

Want to see more from Barclays?

Wealth Management
from Barclays 5.00 from 1 reviews
Student Insurance
from Barclays 5.00 from 1 reviews
Graduate Additions
from Barclays 4.69 from 12 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub