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Barclays: Business Banking reviews

Name: Business Banking
Rating: 2.81 (231 reviews)

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2.81

Based on 231 reviews, last reviewed 15th Feb 2026

No new 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

39%

13%

36%

Latest highest rating:

5

Friendly customer experience with quick responses. Friendly customer experience with quick responses. Easily accessed through the app. Reviewed on: 12th June 2025

Latest lowest rating:

2

When I attempted to withdraw my funds, the situatio... When I attempted to withdraw my funds, the situation changed dramatically. Communication became slow and evasive, withdrawal requests were repeatedly ... Read more Reviewed on: 3rd February 2026

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About this product

Barclays business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Barclays is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Barclays business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Barclays Business Banking reviews (231)

Review of the Barclays, Business Banking:

Bad customer service -Haywards Heath

Unacceptable customer service! I walked in and I was welcomed by a young Asian lady. I asked her about apprenticeship in Barclays. I explained that I already went through the online process, I applied for the closest vacancies but was emailed that there aren't any near me. Instead of responding with a resolution or consulting with someone if she didn't know about apprenticeship, she simply said "Go on the Barclays website!" I tried to explain myself again but she said "I don't know what you mean!" It was awkward, clearly she didn't want to communicate. All I wanted it was some help. I was strongly considering becoming an apprentice there but I am very disappointed with the staff; it hasn't been the 1st time as I am a customer there too! For such a well known bank I would have expected high level customer service. Please do train your staff better before letting them talk to customers because they are the ones representing Barclays! I will be awaiting customer service to come back to me and then I will update and post once they have. Reviewed on: 7th March 2019

Excellent Baking & take care of the costumes

I been with Barclays for years, always keep me satisfied, never let me done ,they give you services above your expectations. Reviewed on: 7th December 2018

Fast, efficient and very useful.

Dealing with my personal account and my business accounts online couldn't be simpler or more efficient. The nature of my business means I use it a lot (various times per day) and I am particularly fond of the mobile app which is equally effective while on the move. Reviewed on: 7th December 2018

Ver good bank

You deal with a customer vire good Reviewed on: 7th December 2018

Just good enough.

Very good indeed. And most of the time they are quick and helpful Reviewed on: 7th December 2018

Great company to work with

Everything is clear,customer servicr is 5* service,happy I chose them to move my company further Reviewed on: 7th December 2018

Very satisfied

Very efficient and easy to use mobile application Reviewed on: 7th December 2018

Lovely people working hard to keep folk happy, succeeded in my eyes

Staff always seem happy to see you,even at busy times ,very professional Reviewed on: 7th December 2018

Easy access

Very easy to use and 100% secured. No complaints so far Reviewed on: 7th December 2018

Fantastic business account

Barclays business team have been fantastic, I have never had a problem with my account, and I recently spent a period of time in hospital and they honoured my direct debits so the business kept running and when I was discharged I spoke to them and they refunded all charges and interest as a gesture of good will as I had been stuck in hospital, could not ask for anymore Reviewed on: 7th December 2018

Definitely

Good customer support always more than happy to help. Reviewed on: 7th December 2018

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