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Barclays: Current account reviews

Name: Current account
Rating: 4.58 (4871 reviews)

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4.45

Based on 4,871 reviews, last reviewed 21st Apr 2025

1300% increase in 5 star reviews

in the past 90 days

800% increase in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Problem Solver's Always there to sort out a problem, in particular when someone hacked my account and purchased several items, they sorted out the problem very quickly... Read more Reviewed on: 21st April 2025

Latest lowest rating:

1

Disappointing for loyal customers If you're looking for a current account that gives you something back, Barclays might disappoint. The standard account pays no interest on your balanc... Read more Reviewed on: 11th April 2025

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Current account reviews (4871)

Review of the Barclays, Current account:

I had a deeply disappointing and frustrating experie...

I had a deeply disappointing and frustrating experience with Barclays Bank that has left me without access to my money and savings. Without any prior notification, Barclays abruptly closed my bank account, freezing all my funds. This was shocking and alarming, as it left me unable to access my money, which includes both my daily funds and significant savings. The lack of communication from Barclays throughout this ordeal has been appalling. I was not informed in advance of the account closure, and the customer service has been unhelpful and evasive. I made numerous calls to their customer service, only to be met with vague responses and a lack of clarity about the status of my funds. They instructed me to send a letter to their headquarters, which I promptly did, but I received no response. This bureaucratic runaround has been incredibly stressful, and it seems like they are making it as difficult as possible for me to get my money back. It feels like Barclays has effectively stolen my money, as they have not provided any legitimate reason for holding my funds, nor have they offered any solutions or timelines for resolution. The bank's failure to communicate, lack of transparency, and poor customer service are utterly unacceptable. I would strongly caution anyone against banking with Barclays, as my experience has shown that they cannot be trusted to handle your money responsibly or provide adequate customer support. Reviewed on: 29th July 2024

Best Bank and banking app.

Best Bank and banking app. Works well, rarely fails. Reviewed on: 2nd April 2025

I was having problems with an ex's debts and needed...

I was having problems with an ex's debts and needed to shut down my old bank account and transfer everything to Barclays. They took me on even though they knew i was in debt and did everything for me. I was never made to feel awkward or embarrassed. Reviewed on: 2nd April 2025

Always Helpful

Have always been able to help and always been courteous Reviewed on: 2nd April 2025

Outdated and ineffective

It took 15 months of forms, calls, branch visits and finally legal intervention to retreive funds which Barclays had held on to after coding a "dormant" account. My family and I were thwarted at every turn by poor communication, ill trained staff, teams buried within the bowels of the bank's centralised structure and just plain apathy or hostility from frontine staff at branches. A truly sick and ineffective relic of an institution. Reviewed on: 2nd April 2025

Very user friendly banking app , can do almost every...

Very user friendly banking app , can do almost everything in it. Helpful staff in my local branch Reviewed on: 2nd April 2025

Barclays customer for 59 years & love their security..

Been using Barclays for nearly 60 years had their ups & downs but I continue because I believe their banking security keeps up with the times... Reviewed on: 2nd April 2025

Poor interest rates on savings accounts; no interes...

Poor interest rates on savings accounts; no interest on current accounts Reviewed on: 2nd April 2025

Helpfull.

Always helpful when needed. Very helpfull when required. Reviewed on: 2nd April 2025

This was my first bank account as a child and I’ve s...

This was my first bank account as a child and I’ve stuck to it ever since. Hassle free Reviewed on: 29th March 2025

Branches closing all the time no counter service in...

Branches closing all the time no counter service in my nearest city (15 miles away). Reviewed on: 21st March 2025

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