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Barclays: Current account reviews

Name: Current account
Rating: 4.5 (4919 reviews)

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4.50

Based on 4,919 reviews, last reviewed 20th Feb 2026

2800% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

clear communicators they are clear communicators and always keep you updated on the benefits/ issues with your account Reviewed on: 20th February 2026

Latest lowest rating:

1

Very poor. Very poor. Got scammed no help would not recommend Reviewed on: 18th February 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4919)

So needful

It's quick, summarises my income and where the money has gone. So safe to use as well. Very protective Reviewed on: 21st March 2023

Good Solid Bank

I am 77 and Banked with Barclays all my life Reviewed on: 17th March 2023

Bereavement support

Really unhelpful,kept accounts open and situations had to be explained again and again Reviewed on: 17th March 2023

Good

Good app and service and helpful to speak to. Reviewed on: 17th March 2023

bank account

it's a great bank with very professional and helpful staff Reviewed on: 16th March 2023

Great bank

Helpful customer support and great products Reviewed on: 16th March 2023

Absolutely shocking customer service. My account was closed and I was treated like a criminal in the Edinburgh branch

My experience of Barclay's is not a good one at all. After banking with them for 6years, out of the blue they closed my account last June (2022), I still have not received the final decision letter that will allow me to take my complaint to the Financial Ombudsman, when I went into the branch to try and find out what was going on I was treated like a criminal, like I had done something wrong, the only reason they gave me was that I had breached their terms & conditions, I don't know what I have done. During my numerous phone calls & branch visits I felt like their customer service was not very good at all. They wouldn't let me withdraw my benefit money for over a week, and even then they made me feel like they were doing me a favour. I would not recommend Barclay's to anyone!!!!THE STAFF NEED LESSONS ON HOW TO TREAT CUSTOMERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Reviewed on: 16th March 2023

Great Banking App with many extra features

Love the Barclays app as it is easy to navigate and use and has many features some other banks don't.. also love the fact that I can personalise my debit card with my own photograph or design.. Reviewed on: 16th March 2023

Inaccurate, incontactable and full of errors

It's almost impossible to open a bank account with this company. I received an error code when signing up and the phone number the app gave me put me through to Brittany Ferries who said they had received lots of these calls! How can you trust a company with your money when they can't get the important details right. The support chat in the app constantly crashes before you can type a message. Terrible bank. Reviewed on: 16th March 2023

They have ATMs available

Quality of branches and ATMs available and working so you have physical access to your money. Reviewed on: 16th March 2023

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