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Barclays: Current account reviews

Name: Current account
Rating: 4.58 (4875 reviews)

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4.46

Based on 4,875 reviews, last reviewed 14th Jun 2025

17% decrease in 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

barclays has been good. barclays has been good. have used them for years both home and abroad. i had an issue with a payment bouncing but they told me straight away so i was ... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Disappointing for loyal customers If you're looking for a current account that gives you something back, Barclays might disappoint. The standard account pays no interest on your balanc... Read more Reviewed on: 11th April 2025

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Barclays Current account reviews (4875)

Wasted time with very little apology

Having moved Home recently, I made an appt to change all my details in the branch. On arrival I made my way to the waiting area and sat patiently as many a staff member walked by. Now 10 min past my interview time I approached the cashier desk to ask why I was still waiting. He asked I take a seat and a colleague would be with me asap. 10 more minutes passed and finally the store Manager approached. NO APOLOGY FOR BEING KEPT WAITING. I was taken into a room and she made a note of my new address on a sheet of paper and stated it would be processed later... One of my cards had expired so she agreed a nrw card would also be issued. 2 months later NO card so AGAIN I returned to the branch to the cashier desk, who apologised as NO card had been requested. Such poor service and so poor I am in the process of closing my accounts Reviewed on: 7th November 2017

Does what it needs to

I have a Current account with Barclays and am pleased with the service. Whenever I visit the branch (Haverfordwest) I am dealt with efficiently. I recently had to make some changes to my account due to a relationship breakdown and they sorted it all out very quickly. I use their mobile banking app and, despite being a sceptic, find it to be invaluable. A great all-round service. Reviewed on: 7th November 2017

Simple honest service

Never had any problems with Barclays. Plus Customer service people always helpful! Reviewed on: 6th November 2017

barclays

44 years banking help always at hand Reviewed on: 6th November 2017

No complaints

Great customer services and no charges. Reviewed on: 6th November 2017

Online and Mobile Banking

Barclays online banking is very easy to use. I've recently started mobile banking with Barclays and find that excellent. I like being able to keep an eye on my bank accounts and transfer monies from one account to the other hassle free. Security is important, and I enjoy taking advantage of free Kaspersky security from Barclays. Reviewed on: 6th November 2017

Helpful

I have been with Barclays for quite long now and never had any problem with them. Staff and customer services have always been helpful Reviewed on: 6th November 2017

Helpful Bank

Barclays have helped me on numerous occasions. Once when I needed a loan quickly, Barclays arranged it the same day. Also when I lost my bank cards they dealt with it immediately. Staff always helpful. Reviewed on: 6th November 2017

Brilliant Barclays!

Barclays bank has been a cornerstone in my local town for over 30 years. I have always banked with them and they go out of their way to make sure everything is OK with my banking needs Reviewed on: 6th November 2017

Good Bank.

No problems since I opened the account 20 years ago. Reviewed on: 6th November 2017

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