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Barclays: Current account reviews

Name: Current account
Rating: 4.31 (4963 reviews)

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4.31

Based on 4,963 reviews, last reviewed 11th Sep 2026

88% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Dreadful scam checking options and crashing. 1) The options to get past scam checking are dreadful. Imagine you want to pay for physiotherapy. There is no option to select "Received goods or serv... Read more Reviewed on: 11th September 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4963)

Long term bank supplier

I’ve been with Barclays for over 13 years and I have never experienced any problems with them. They are the only bank to still have a branch in my home town. Reviewed on: 5th November 2017

Good account

I’ve had a bank account with Barclays for years. They’ve recently launched blue rewards so you can get cash back for loyalty such as having their home insurance or mortgage deals. It’s also for direct debits and you can earn cash back on purchases at certain shops too. Would be 5 stars but I recently had some fraudulent activity on my account and I feel they dragged their heels about starting an investigation and provided no help regarding my financial situation whilst I waited to get my money back. An offer to temporarily extend my overdraft would have been nice. Reviewed on: 3rd November 2017

no time for people

very disapointing always a que staff unfriendly always 10 minute waiting time no matter what time of day. bank is horrible feeling needs up dated Reviewed on: 3rd November 2017

Good service overall, just minor niggles

Great customer service overall. Easy to use in branch and online. Branches are always quite busy (increased waiting times) due to popularity of the bank. The banking and pingit apps really help to provide a seamless and efficient service. The only issue we had was trying to get an up to date bank statement printed to show transactions of a gifted deposit for our mortgage.. we had to wait a couple of weeks until the new statement was made and released, they couldn't make us one up and stamp it for convenience. This pushed the exchange of contracts back by a couple of weeks. Reviewed on: 4th October 2017

Great bank

I have has an account with Barclays since my mum set me up an account as a baby and have only ever had one problem with them. Reviewed on: 8th September 2017

Good general banking

Not the best and most competitive interest rates but a reliable bank Reviewed on: 5th September 2017

Happy with the account

Barclays has been a good bank for me. Reviewed on: 4th September 2017

Great banking

Contactless card, very prompt and friendly customer service, easy on-line banking Reviewed on: 24th August 2017

Amazing

Really good security, apps are very easy to use and clear Reviewed on: 23rd August 2017

Great service

Love the online and app management, you can easily do your everyday task from your mobile or computer. Reviewed on: 23rd August 2017

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