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Barclays: Current account reviews

4.50
Based on 4,953 reviews, last reviewed 28th Apr 2026
22% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
14%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Trustworthy bank Trustworthy bank, I’ve banked with Barclays since I turned 18 years old, for the last 12 years they have been very reliable, the app works perfectly w... Read more Reviewed on: 28th April 2026
Charles G's avatar
Charles G

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026
Helen's avatar
Helen

About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4953)

Always helping me out

5
I know Barclays get bad reviews like most big banks but they have always helped me out when I needed an overdraft or opening another account. I like their website so I'm staying although it's tempting to leave when other banks offer £200 to go to them... I wish Barclays paid me somthing for staying... Reviewed on: 21st July 2017

Absolutely happy

5
At this bank working friendly people and they helping with everything Reviewed on: 21st July 2017

Bank account

4
They're good, I like how if I go overdrawn they send me a text to let me know so I can transfer cash. Reviewed on: 8th July 2017

I Am a PROUD customer of Barclays an AMAZING Bank

5
Great Service, i always feel they go out of their way to help me and assist, whether this is when i have saving and in credit but also in times when i have been in need of funds, the staff online and in branch are exceptional, and the Appis an Amazing Tool. Reviewed on: 30th June 2017

Great service

5
I have been with Barclays for 4 years now and o my have good things to say. Good service and good bank. Trustworthy. Reviewed on: 29th June 2017

Great Customer Service

5
The new video feature in the app is brilliant Reviewed on: 29th June 2017

Poor customer service

1
Poor online fraud protection, and it took me an afternoon off work to be able to be able to report. 3 months to get the money back AND 2 years later they still won't turn my online banking on. Have asked multiple times in store to be repeatedly told you can't do that here with no suggestion of what to do to fix the situation. Reviewed on: 29th June 2017

Great Bank to work with

5
Unlike other banks I have used previously I find Barclays fully understand my financial position as an owner of multiple businesses and work with me to achieve my goals. Reviewed on: 29th June 2017

Easy online service

5
Improved online banking, straight forward to use Reviewed on: 29th June 2017

Definitely improved over the years

5
I used to have problems with my account getting blocked for purchases fairly frequently which is a pain from a user point of view but great that they are proactive against potential fraudulent charges. They have improved with this and I rarely have any issues. Great that you can use online chat via mobile to solve basic queries, there's a few connectivity teething problems on their end but I'm sure this will continue to improve. I've banked with them for the last 15 years since and really can't complain! Reviewed on: 29th June 2017

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