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Barclays: Current account reviews

Name: Current account
Rating: 4.31 (4961 reviews)

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4.31

Based on 4,961 reviews, last reviewed 9th Jul 2026

84% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4961)

Bank account

They're good, I like how if I go overdrawn they send me a text to let me know so I can transfer cash. Reviewed on: 8th July 2017

I Am a PROUD customer of Barclays an AMAZING Bank

Great Service, i always feel they go out of their way to help me and assist, whether this is when i have saving and in credit but also in times when i have been in need of funds, the staff online and in branch are exceptional, and the Appis an Amazing Tool. Reviewed on: 30th June 2017

Great service

I have been with Barclays for 4 years now and o my have good things to say. Good service and good bank. Trustworthy. Reviewed on: 29th June 2017

Great Customer Service

The new video feature in the app is brilliant Reviewed on: 29th June 2017

Poor customer service

Poor online fraud protection, and it took me an afternoon off work to be able to be able to report. 3 months to get the money back AND 2 years later they still won't turn my online banking on. Have asked multiple times in store to be repeatedly told you can't do that here with no suggestion of what to do to fix the situation. Reviewed on: 29th June 2017

Great Bank to work with

Unlike other banks I have used previously I find Barclays fully understand my financial position as an owner of multiple businesses and work with me to achieve my goals. Reviewed on: 29th June 2017

Easy online service

Improved online banking, straight forward to use Reviewed on: 29th June 2017

Definitely improved over the years

I used to have problems with my account getting blocked for purchases fairly frequently which is a pain from a user point of view but great that they are proactive against potential fraudulent charges. They have improved with this and I rarely have any issues. Great that you can use online chat via mobile to solve basic queries, there's a few connectivity teething problems on their end but I'm sure this will continue to improve. I've banked with them for the last 15 years since and really can't complain! Reviewed on: 29th June 2017

Accounts

In over 15 years as a customer I have always received a friendly service and a fast response to any problems Reviewed on: 20th June 2017

BRILLIANT

Have banked with them for years and have a number of products with them very helpful and kind staff Reviewed on: 12th June 2017

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