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Barclays: Current account reviews

Name: Current account
Rating: 4.32 (4961 reviews)

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4.32

Based on 4,961 reviews, last reviewed 9th Jul 2026

84% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4961)

Great

Efficient and helpful, with a handy app. Reviewed on: 4th April 2017

Good product with no charge

Some banks charge to have current accounts. The standard from Barclays does not. Offers standard services as well as telephone and internet banking. Easy to use, transfer balances and set up DD and SO. Would recommend. Staff very helpful. Reviewed on: 4th April 2017

Great service

Everything you could need and more from a top bank Reviewed on: 3rd April 2017

Barclays Blue Rewards

Barclays have a loyalty reward system whereby they pay £7 a month into a seperate wallet for current account customers. It's easy to set up online, there is a £3 fee, but your still earning £4 per month for nothing. I started just over a year ago and have now got £105 for free. Reviewed on: 24th March 2017

Disappointed

I have been a customer for many years, but was very disappointed when they did away with the Additions Platinum account. Customer service is poor and seems to deteriorate year on year. To cap it all, when I went to my local branch to get some statements for my accounts, they included someone else's statement together with mine. Reviewed on: 22nd March 2017

Closing of an Account!

Deeply disappointed when Barclays closed my Additions Plus Account that I was more than happy with, due to the benefits, to an account I didn't get much choice about having, just because they were getting rid of the Additions Plus Account from their range! Reviewed on: 13th February 2017

Review of Current Account

Great blue reward scheme although the current account is not good if you are overdrawn regularly. Reviewed on: 13th February 2017

Good service, but hate the call centre

I am mostly impressed with Barclays since switching my main bank accounts a few years ago. I find the online banking easy to use, the staff in branch are friendly and helpful. My only problem is with the call centre staff who on occasion don't seem to fully understand the problem/query, or are just a bit cold and inflexible. Reviewed on: 12th February 2017

Standards of banking

Don't like these automated banking machines which are not always working I also feel banking hours should be open longer to suit the needs of people working the automated machines are not in my opinion very private and have put many people out of work Reviewed on: 12th February 2017

Amazing experiences

I've banked with Barclays for over 15 years and can honestly say their customer service is brilliant. No matter which branch I have attended they are all extremely helpful and I've never had to wait long to see an advisor. Reviewed on: 12th February 2017

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