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Barclays: Current account reviews

Name: Current account
Rating: 4.31 (4963 reviews)

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4.31

Based on 4,963 reviews, last reviewed 11th Sep 2026

88% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Dreadful scam checking options and crashing. 1) The options to get past scam checking are dreadful. Imagine you want to pay for physiotherapy. There is no option to select "Received goods or serv... Read more Reviewed on: 11th September 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4963)

Standards of banking

Don't like these automated banking machines which are not always working I also feel banking hours should be open longer to suit the needs of people working the automated machines are not in my opinion very private and have put many people out of work Reviewed on: 12th February 2017

Amazing experiences

I've banked with Barclays for over 15 years and can honestly say their customer service is brilliant. No matter which branch I have attended they are all extremely helpful and I've never had to wait long to see an advisor. Reviewed on: 12th February 2017

same bank for 30 years

I have good customer service, good preapproved loan amount and no charges Reviewed on: 12th February 2017

caring banking

great customer service,always availalbe Reviewed on: 12th February 2017

Fast and efficient service, with friendly staff

I have been banking with Barclays for over 10 years. The service they offer is just fantastic, always efficient and the staff are always smiling Reviewed on: 12th February 2017

Local Barclays Branch staff very helpful

I have been visiting my local branch of Barclays in Witney, Oxfordshire since 1979. Over that time I have seen the branch change with regard to size, services and number of staff. I can honestly say that no matter what the changes, the staff there have been, and are, always helpful and understanding. Reviewed on: 12th February 2017

Good long term option

The online banking is easy to navigate, I don't earn any interest but have been with them so long, it's easier to stay. Reviewed on: 12th February 2017

banking made esay

overtime i go there is always someone to help and they never ignore you. they always have this genuine smile and never get abrupt or uptight if I'm taking too long. Reviewed on: 12th February 2017

Unable to upgrade account.

I have had a Barclays basic account for over 20 years. Over £3000 is paid in every month and there are a number of direct debits on the account. The account is conducted properly. The criteria to upgrade to a current account are all easily met. Yet I am not allowed to do so because in the dim and distant past i missed two payments on my Barclaycard account. Despite many requests to reconsider they refuse to change this. If I was a criminal I would get out of jail, but once Barclays have judged you that's it. Reviewed on: 12th February 2017

Scared to change

Have been with Barclays since I was 10 years old. Know I could do far better in a bank but seem so scared to change banks. Why is that? Why are we all so reluctant to leave our bank even if we can get a better deal elsewhere Reviewed on: 12th February 2017

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