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Barclays: Current account reviews

Name: Current account
Rating: 4.5 (4941 reviews)

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4.50

Based on 4,941 reviews, last reviewed 3rd Apr 2026

4300% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Great Bank Barclays have been amazing with supporting me through every step of my current account issues. They are particularly incredible at resolving customer ... Read more Reviewed on: 3rd April 2026

Latest lowest rating:

1

Account closed with no warning. Funds frozen. Account closed with no warning. They related on a message sent to an online message board. No call. No letter to address. Cards cut off. Locked out of... Read more Reviewed on: 1st April 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Current account reviews (4941)

Review of the Barclays, Current account:

Easy to open an account

I was a UK resident but not citizen recently arrived in the UK. I went to several banks to open an account but found them uninterested and unhelpful, except Barclays. Several years later I am still with them. Reviewed on: 15th February 2016

Slow and poor customer service

After informing then of my card being stolen and them not sending a new one causing me to default they have still not come back with a resolution after two months. I have spend hours trying to get through to someone with no answer and everyone I do get through to passes me on or cannot help, no ownership or decision making just to try save a few quid, well I will be moving my money and closing my account after this. Reviewed on: 7th February 2017

Get the job done

I've had 2 problems with Direct debits not being cancelled despite requested. But when I have complained they have been very helpful and quick to rectify the issue and give some compensation which I appreciate. Reviewed on: 7th February 2017

Not heard by their customers

I am no good for these banks can not tell because the service is terrible. Reviewed on: 6th February 2017

no problems so far

On line banking is excellent I have no problems with our account since opening over 20 years ago Reviewed on: 6th February 2017

Better than the average Bank

The banking app is easy and quick to use Reviewed on: 6th February 2017

Non existent

It took them two years to contact me to move my account from young persons account to a undergraduate account. And then I once came in and they offered to me to look into opening a savings account with me. I signed a paper saying I am happy for them to give me a call, never did. Just poor overall customer service. Reviewed on: 5th February 2017

Useful App

Find their app very user friendly, easy to transfer money from account to accont and also to set up new payees and regular payments too Reviewed on: 5th February 2017

Long term Customers - great service

We took out a mortgage with great interest rates. We've been banking with Barclays for many many years. Good customer service Reviewed on: 5th February 2017

Re-mortgage nightmare

A simple change of rate and term took months to organise. I was promised a refund as snail mail documents delayed the whole process, due to their computers going down. No refund received. My first direct debit amount was £200 over and above my agreed maximum monthly payments and I was not warned by the mortgage advisor. Obviously, they readjusted my future monthly payments, rather than refund me but still blew my budget without warning. No apology received throughout the whole process. Barclays need to work hard on their customer care. I certainly won't be recommending them or mortgaging with them ever again. Oh, and trying to make a complaint is just as tedious, as you'll be put on hold for half an hour to get through to the right department and still not get any answers or apology. Reviewed on: 4th February 2017

Blue Rewards makes it worth it!

I switched to Barclays recently for the Blue Rewards scheme and it's fantastic. Really clever way to reward loyal customers Reviewed on: 3rd February 2017

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