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Barclays: Current account reviews

Name: Current account
Rating: 4.5 (4941 reviews)

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4.50

Based on 4,941 reviews, last reviewed 3rd Apr 2026

4300% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Great Bank Barclays have been amazing with supporting me through every step of my current account issues. They are particularly incredible at resolving customer ... Read more Reviewed on: 3rd April 2026

Latest lowest rating:

1

Account closed with no warning. Funds frozen. Account closed with no warning. They related on a message sent to an online message board. No call. No letter to address. Cards cut off. Locked out of... Read more Reviewed on: 1st April 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Current account reviews (4941)

Review of the Barclays, Current account:

Easy to open an account

I was a UK resident but not citizen recently arrived in the UK. I went to several banks to open an account but found them uninterested and unhelpful, except Barclays. Several years later I am still with them. Reviewed on: 15th February 2016

Slow. Helpful. Safe

We have used barclays for years and they have helped us through many good and bad experiences. They can be a bit slow to contact but when they do they never let us down. Overall this company is helpful and responsive to critiscm. Would certainly recommend. Reviewed on: 26th December 2016

A* bank

Fabulous service and support for financial services easy-to-use love love love xx Reviewed on: 25th December 2016

Never had an issue

Never had an issue, always been good when I they have suspected bank fraud and sent me out a new card straight away. Reviewed on: 24th December 2016

Best bank

Brilliant service, amazing mobile aap. Reviewed on: 19th December 2016

Good

Barclays is an OK bank it gives you everything you can expect however I'm not keen on the big queues in the bank when only 1 person is serving because there is so many machines.. Reviewed on: 18th December 2016

Fab Bank

Great customer service, nothing is too much trouble whenever I pop into the branch always great customer service Reviewed on: 18th December 2016

Barclays never disappoints.

I've used Barclays for my current account banking for 6 years and not once have they given me cause to complain. The staff in my local branch are polite friendly and competent. What more could I ask ? Reviewed on: 18th December 2016

OK

Barclays is adequate and I would recommend it to friends and family Reviewed on: 18th December 2016

How To Chat To Electrons.

My local branch recently became the bridge of the Starship Enterprise; an almost entirely automated alienation. The first thing I noticed upon entry was the silence. Whereas before the polite conversation among strangers and staff intruded into my wait now there is a strange side-effect of instead meeting electronic calculus -- people queuing for it don't speak. Possibly because the machine that has replaced a person doesn't, I don't know. The consequence is a much greater impression of existence as a functionary. Twice in the past three months, my account has been a few pounds overdrawn; formerly this would have elicited a semi-bespoke letter outlining resulting charges, possibly with a suggestion that I discuss this with the bank. Now no such thing occurs. A letter arrives detailing the incurred deduction intended next month (paper correspondence still surviving at the moment) but basically electrons don't do conversation. There's nothing to be discussed because like everybody else I'm an integer. You can still find one staff member to talk to when you go into the bank if you wait, but even there a change in tone intrudes. Also, all the middle-aged staff have vanished, at least from up front. Perhaps explaining it. Reviewed on: 17th December 2016

I get the information that I want, when I want and problems are solved quickly!

Barclays customer service through their app is great! Whether I am accessing account info or connecting to a customer services rep on the phone through the app. I recently lost my debit card, Barclays printed me a replacement in store on the same day, massively helpful. Brilliant. Reviewed on: 15th December 2016

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