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Barclays: Current account reviews

Name: Current account
Rating: 4.5 (4941 reviews)

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4.50

Based on 4,941 reviews, last reviewed 3rd Apr 2026

4300% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Great Bank Barclays have been amazing with supporting me through every step of my current account issues. They are particularly incredible at resolving customer ... Read more Reviewed on: 3rd April 2026

Latest lowest rating:

1

Account closed with no warning. Funds frozen. Account closed with no warning. They related on a message sent to an online message board. No call. No letter to address. Cards cut off. Locked out of... Read more Reviewed on: 1st April 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Current account reviews (4941)

Review of the Barclays, Current account:

Easy to open an account

I was a UK resident but not citizen recently arrived in the UK. I went to several banks to open an account but found them uninterested and unhelpful, except Barclays. Several years later I am still with them. Reviewed on: 15th February 2016

My and 'I's' Barclay's experience

It was autumn and Bristol City Centre was resplendent with the vibrant energy of undergraduates and a soft golden light that only hints at the possibility of winter. Daughter ‘I’ as we call her (as in me, myself and I), had attempted a student account at a banking institution named after a Spanish city, but poor customer service and a failed to deliver promise of a student railcard had left the sour taste of disappointment in her mouth. What was required was an emergency visit from mater. Alongside sound advice, a significant financial contribution to ‘I’s’ existing wardrobe and a meal out, what I remember most was my sense of anger and frustration at said Spanish’s bank refusal to close the inactive account unless we complied with what felt like a series of Cirque de Soliel type manoeuvres. No, ‘we’ll see what we can do,’ or ‘I understand your frustration,’ etc, just, ‘we can’t, we won’t, we don’t.’ ‘Fine!’ followed by a firm (yet polite) exit seemed so ineffective. ‘It’s straight to Barclays,’ was my immediate response. As a customer of over twenty-two years (after first landing on these green and pleasant shores from my native Canada), Barclays has always been reliable, consistent and yes, creative. I felt confident that ‘I’ (daughter not myself), would be treated with consideration and care. I was not wrong. After a short wait we were taken to a comfortable pod on the second floor of a city centre branch. The banking rep was genuinely friendly, kind and helpful. She engaged with both myself as concerned mum, and ‘I’ (daughter not myself), in what can only be described as an efficient and sensitive manner, shifting back and forth to address my concerns (what additional extras do you offer), alongside ‘I’s’ (what’s my max overdraft!). I remember gazing out of the second floor window of the bank and watching as a street performer created giant bubbles which bulged and glistened in the afternoon light. It was the first time in hours I had actually relaxed. I remember too a happy and confident daughter who was having a genuinely positive experience of engaging in the adult world. For me this was more than just banking, this was exemplary customer care. This is what will most likely make ‘I’ (my daughter not myself), a Barclay's customer for life. Reviewed on: 18th February 2016

Imposing unreasonable charges to customers

I have been a customer for approximately 24 years and have had a number of products with them, in the past few years I have not been overly impressed and even less so in the past few months when they imposed a 75p charge per day if you went over £15 overdrawn....very harsh and to a point I have moved most of my banking to Nationwide Reviewed on: 17th February 2016

Always there to help

Very friendly and nothing is too much Reviewed on: 17th February 2016

fabulous

excellent for telephone banking and customer service Reviewed on: 17th February 2016

good in-branch experience at Stamford and Peterborough

nice friendly service at both branches when requiring face-to-face contact. Reviewed on: 17th February 2016

Happy customer

They helped prevent an unauthorised withdrawal from my account. I was also compensated when a minor error was made by them. Staff always friendly and helpful in branch. Reviewed on: 17th February 2016

better than natwest

i have to say that the phone service is excellent but when ever i go to the banks you have to wait in queue for what seems like forever. Reviewed on: 17th February 2016

Helpful and friendly service.

Whenever needed they will solve my problems without any inconvenience. Reviewed on: 16th February 2016

Terrible

No access! The customer service at my local barclays branch is shocking. Reviewed on: 16th February 2016

Barclays staff are always happy to help and answer any queries

As you walk into the bank there are staff members welcoming you and asking if they can help ,rather than standing in the queue, They will also go out of their way to answer any queries, Reviewed on: 16th February 2016

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