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Barclays: Current account reviews

Name: Current account
Rating: 4.31 (4963 reviews)

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4.31

Based on 4,963 reviews, last reviewed 11th Sep 2026

88% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Dreadful scam checking options and crashing. 1) The options to get past scam checking are dreadful. Imagine you want to pay for physiotherapy. There is no option to select "Received goods or serv... Read more Reviewed on: 11th September 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4963)

Worst bank ever

I literally cannot get through to anyone for three days. Every person says they are the wonrg person. I have never had such a bad experience with any business in my life. I have had four accounts there for 20 years. They will all be moved by the year-end. Reviewed on: 25th August 2022

they do not want customers

go elsewhere for service. after 40 years and as a former employee I had an overdraft taken away from an account that paid the income into the account they gave me an overdraft on - yes, I did not get it either. Refused to help at any level with no logic. Letters to chairman and ceo treated with breath taking rudeness. I'm off to another bank. Reviewed on: 23rd August 2022

They treat long term, loyal customers with utter contempt.

I have banked with Barclays for 37 years and my mother for 55 years. They, as an organisation are ever increasingly treating long term loyal customers with utter contempt. The only decent/caring staff that we have encountered are at Branch level and they are closing the local branch. They do everything they can to make their lives easier and don't give two hoots as to the effect on the customers as they are showing on a regular basis. My wife is already changing TSB and if they turn out to be any better, my mother and I will be swapping our private and business account over too. Barclays are clearly only interested in big investors and big borrowers. Everyday folk are clearly just too much trouble, Reviewed on: 22nd August 2022

Care about costumers before they leave

It's so pleasant when after too much trouble caused by barclays we decide to switch to another bank and a week later we get a phone call wanting to discuss the reasons of that. It's even more rewarding being able to say f#*@ you to in reply to this phone call after so many abusive threatening messages that your bank account will be restricted or closed. barclays has lost another costumer and I'm so happy for that Reviewed on: 18th August 2022

The best

Helpful and convenient and a company you can trust Reviewed on: 16th August 2022

Disgusting treatment from Barclays

I've banked with Barclays for nearly sixty years. In spite of significant funds on deposit, a mortgage-free house, and no debts they've decided to withdraw my overdraft facility. The reason? I might buy a house with the funds on deposit. I am utterly disgusted. Needless to say the funds I had with Barclays are now elsewhere and the process of switching my current account has begun. Trust, and lack of it, is mutual. Reviewed on: 13th August 2022

Good

Reliable. Long term customer. Does what it should. Reviewed on: 13th August 2022

Barclays

Good bank easy to use would recommend Reviewed on: 13th August 2022

Disgusting treatment of a loyal customer who has been with the bank since 1964

A letter stating my overdraft facility was being withdrawn as I had not used it in a year - actually I was using an overdraft facility of my company bank account with Barclays so didnt need both.Closed the company account and requested a small personal overdraft facility - it was refused - appealed the decision - it was refused again and then the matter was escalated to some higher decision maker who refused it and suggested that I took the matter up with CITIZENS ADVICE ! I will close this account very soon - My son will close both his business and personal account. The way that Barclays treat longstanding customers is awful -they are forgetting that I was only there in the first place because my parents were with Barclays so how much business they will lose from so many disgruntled older customers and their offspring is untold ! Other review sites rate Barclays 45 out of 47 for their service - goodness knows how bad the last two must be .Anyway well done Barclays and good riddance ! Reviewed on: 12th August 2022

Excellent service

Handled all my problems professionally and with care Reviewed on: 12th August 2022

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