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Barclays: Current account reviews

Name: Current account
Rating: 4.3 (4960 reviews)

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4.30

Based on 4,960 reviews, last reviewed 15th Jun 2026

19% decrease in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

4

Both online banking and in-person banking experience... Both online banking and in-person banking experience was good. Application process online was pretty smooth. Reviewed on: 15th June 2026

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4960)

The best

Helpful and convenient and a company you can trust Reviewed on: 16th August 2022

Disgusting treatment from Barclays

I've banked with Barclays for nearly sixty years. In spite of significant funds on deposit, a mortgage-free house, and no debts they've decided to withdraw my overdraft facility. The reason? I might buy a house with the funds on deposit. I am utterly disgusted. Needless to say the funds I had with Barclays are now elsewhere and the process of switching my current account has begun. Trust, and lack of it, is mutual. Reviewed on: 13th August 2022

Good

Reliable. Long term customer. Does what it should. Reviewed on: 13th August 2022

Barclays

Good bank easy to use would recommend Reviewed on: 13th August 2022

Disgusting treatment of a loyal customer who has been with the bank since 1964

A letter stating my overdraft facility was being withdrawn as I had not used it in a year - actually I was using an overdraft facility of my company bank account with Barclays so didnt need both.Closed the company account and requested a small personal overdraft facility - it was refused - appealed the decision - it was refused again and then the matter was escalated to some higher decision maker who refused it and suggested that I took the matter up with CITIZENS ADVICE ! I will close this account very soon - My son will close both his business and personal account. The way that Barclays treat longstanding customers is awful -they are forgetting that I was only there in the first place because my parents were with Barclays so how much business they will lose from so many disgruntled older customers and their offspring is untold ! Other review sites rate Barclays 45 out of 47 for their service - goodness knows how bad the last two must be .Anyway well done Barclays and good riddance ! Reviewed on: 12th August 2022

Excellent service

Handled all my problems professionally and with care Reviewed on: 12th August 2022

Excellent

Great dealings with customer service Nd information and tackling fraud Reviewed on: 12th August 2022

Poor Customer Service

Very difficult to contact and staff poorly trained to deal with query. Reviewed on: 12th August 2022

incompetent staff

thanks Barclay thanks to you our community hall might have to close its now been a year since the user groups took over Hatfield community hall to try to save it from closing we have funds in the bank but can not access it thanks the incompetence of the staff they have lost 5 lots of paper work since we took over in august 2021 we have cash in the account and more being paid in the hall has around £4000 + bills to pay but can not pay as we can not access the funds in the bank account it wont be long befor the water .gas and electric is cut off ,, ALL thanks to Barclays bank thanks to this bank the comunity hall will have to close THANKS A BUNCH Reviewed on: 11th August 2022

Effective, expertise, reliable

BARCLAYS promptly alerted me on intended fraud on my account, diligently monitored and promptly reclaimed my money. Reviewed on: 11th August 2022

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