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Barclays: Current account reviews

Name: Current account
Rating: 4.31 (4963 reviews)

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4.31

Based on 4,963 reviews, last reviewed 11th Sep 2026

88% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Dreadful scam checking options and crashing. 1) The options to get past scam checking are dreadful. Imagine you want to pay for physiotherapy. There is no option to select "Received goods or serv... Read more Reviewed on: 11th September 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4963)

Simple

Easy to set up, very helpful on the phone Reviewed on: 24th November 2019

Terrible!

Don’t use them - I’ve been with them for over 10 years and i’ve always had issues e.g over the phone, in bank, app, online etc and just don’t trust them anymore. I always know if I need something sorted, I need at least a full day free to sort it out! Reviewed on: 24th November 2019

Easy and Simple

Easy account opening, transparent service and helpful advice for the future of my finances. The only bank I'd ever consider. Reviewed on: 24th November 2019

Good but could improve

A great service and products available but shame the mortgage we had was so expensive and would like a branch locally again and more convenient opening hours. Reviewed on: 23rd November 2019

Money before people

Barclays could not care less about their customers, and a person I know almost commited suicide because of the constant overdraft charges driving him further into debt, here's a radical idea Barclays, instead of sending text messages informing people that you owe more money, why not offer to talk to them to see if you can help. Reviewed on: 23rd November 2019

customer service

welcome the fact that cheques clear quicker now Reviewed on: 23rd November 2019

Quick to deal with fraud

I had my bank card cloned and money removed 2 weeks before my holiday. Barclays worked tirelessly and efficiently to make sure that money was back in my account so that our holiday wasn't ruined Reviewed on: 23rd November 2019

Very Responsive

Barclays are trying to be a good bank and they have introduced a fee account, Blue Rewards. It is surprising how quickly they mount up. The current account does not pay any interest, but they do have a range of saving accounts that pay interest. I feel secure when using their online banking and most transactions are quick and easy to complete. If you have a problem on the account, they are quick to respond by phoning you on the numbers your have given. If querying something online, they respond within a matter of days. There is a high street presence, which is also useful. Reviewed on: 23rd November 2019

Could do better

No real problems but no shining star Reviewed on: 22nd November 2019

Would have been 5/5 but...

I rarely go to any branch, but had to go to the Dereham Branch today. The service was not particularly customer friendly. Perhaps they need to go on a course? Reviewed on: 22nd November 2019

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