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Barclays: Current account reviews

4.32
Based on 4,961 reviews, last reviewed 9th Jul 2026
84% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
14%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026
Yvonne Wills's avatar
Yvonne Wills

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026
Helen's avatar
Helen

About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4961)

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4
.................................. Reviewed on: 20th November 2019

Never had any issues

5
I have banked with Barclays since 1996 and never had any problems. Service has always been excellent Reviewed on: 20th November 2019

Great customer service

5
Great customer service, easy to use website and mobile app. I've been with them for over 20 years and I don't see myself switching any time soon (if ever). Reviewed on: 12th November 2019

Reliable

5
Been with Barclays for 10 years now. Satisfied with the basic banking services they provide. Reviewed on: 7th November 2019

Simple yet effective and secure

5
Since having the account I have had very little problems, Any problems I have had has been sorted without delay. The account is very secure and if a transaction looks suspicious it is stopped until confirmed as genuine by the customer (me). Very useful with the app as well as you can change all different types of features with the card stop certain payments from going out or temporarily cancel your card if you have lost it. Reviewed on: 6th November 2019

Great bank

5
I've banked with Barclays for years and found then great to deal with. Their app is great Reviewed on: 5th November 2019

Useful

5
Easy to use simple to use Im happy to have Reviewed on: 5th November 2019

Worst Bank ever

1
I was a 9years customer to this Bank in United Kingdom. I never get any single offers Such as No overdraft and No loan. Even I had good credit score. They don’t bother to check about the offers. Each time they was told me to come back. Last 3 years again and again I went and ask about it. They are irresponsible and helpless staff. I went today and ask about my loan because of my financial difficulties if I cannot I’m going to switch. They don’t have any problems and said that’s up to you. It was unbelievable. They never allow me to talk with the manager even. Worst bank ever in my life. Reviewed on: 4th November 2019

By far the best bank out there

5
You get loads of functionality, all for free. What more do you need. Reviewed on: 4th November 2019

Is Barclays selling info to real estate agents?

1
visited croydon branch of Barclays today to change the address. to my surprise Barclays asked me for private information which I dont think is any of their concern (whether I own the property and whether it is furnished). apparently this is information they use for security reasons next time I visit. well I said I am not providing any sensitive infornation and We can agree on password or any other made up information. the lady said 'this is not how it works'. the message the bank sends to their customers is: either our way or no way! how do I know barclays is not selling these information to real estate agencies? how would I know if they used it for anything else? i think that kind of customer care deserves 0 stars!!! Reviewed on: 5th October 2019

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