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Barclays: Premier current account reviews

3.94
Based on 104 reviews, last reviewed 15th Nov 2025
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100% increase in 1 star reviews
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10%

Latest highest rating:

5

The biggest advantage with Barclays is that you know... The biggest advantage with Barclays is that you know as a customer if down the line any issues occur Barclays won’t shy away from remediating and will... Read more Reviewed on: 29th March 2025
S N's avatar
S N

Latest lowest rating:

1

Barclays blocked a transfer from my own Lloyds accou... Barclays blocked a transfer from my own Lloyds account and held my money for days (and I'm worried it could turn into weeks or months), causing me fin... Read more Reviewed on: 15th November 2025
Dragos's avatar
Dragos

About this product

The Premier Current Account from Barclays has a wide range of benefits but does have specific income or savings eligibility criteria.

Premier customers can access a range of discounts, rewards and exclusive savings rates on bonds and ISAs. There’s also a team of Financial Guides on hand to help with key moments in life.

Premier Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Premier current account reviews (104)

Review of the Barclays, Premier current account:

Shocking service - still - if you have Barclays Premier

1
They make a song and dance about their 'Premier Banking' service. Might as well walk to a bank instead of calling them given it takes so long for someone to pick up. They love to block random payments. They also apparently charge people for Premier Banking when they have less than X amount with Barclays or their salary payments are less than Y. I can't imagine ever paying for this service. No perks either, which you get elsewhere. I'll be moving soon. Reviewed on: 18th July 2022

Good Service

5
Good service and the odd bottle of free wine Reviewed on: 24th November 2019

Amazing attention to detail

5
Nothing is ever a problem. Monthly calls to check they are doing everything they can to help. They phoned me today to let me know if I transferred my savings to a different type of account I could gain more interest! I already have my savings with them!! Reviewed on: 20th November 2019

Excellent delighted fast

5
Very happy customer . Smart app, rewards. Excellent A* service Reviewed on: 19th November 2019

Best local high street bank for me

5
One of the best high street bank, have never fault the service nor have i had any issues. Compared to most people who like to complain just for the sake of it. Especially the Mobile Banking functions, can choose to open accounts with just a tap which is very convenient! Reviewed on: 5th February 2019

Very glad

5
Amazing customer service Considering that everything is free. I am satisfied with overall product and customer experience Reviewed on: 4th February 2019

Excellent digital bank!

5
Over the past 12-24 months I have started to do more and more of my day to day banking through the Barclays mobile app. Everything I need is now available and so easy....I have not visited a branch or called the telephone number for a couple of years now. Reviewed on: 4th February 2019

Easy, cost effective, wide ranging benefits

5
It has been great, I'd highly recommend Reviewed on: 2nd February 2019

Great service

4
Great service and always helpful Reviewed on: 1st February 2019

Amazing service

5
Great one - one customer service backed up by friendly knowledgeable staff in my local branch. Reviewed on: 29th January 2019

Service with a smile

5
Fantastic UK call centre staff who are genuinely helpful and make the time to help me Reviewed on: 26th January 2019

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