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Barclays: Premier current account reviews

4.14
Based on 102 reviews, last reviewed 7th May 2025
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
64%
See only 4 star reviews
19%
See only 3 star reviews
6%
See only 2 star reviews
2%
See only 1 star reviews
9%

Latest highest rating:

5

The biggest advantage with Barclays is that you know... The biggest advantage with Barclays is that you know as a customer if down the line any issues occur Barclays won’t shy away from remediating and will... Read more Reviewed on: 29th March 2025
S N's avatar
S N

Latest lowest rating:

1

Barclays Premier Banking: A Cautionary Tale of Custo... Barclays Premier Banking: A Cautionary Tale of Customer Disservice After less than two months with Barclays Premier Banking, I find myself compelled t... Read more Reviewed on: 7th May 2025
Sarah H's avatar
Sarah H

About this product

The Premier Current Account from Barclays has a wide range of benefits but does have specific income or savings eligibility criteria.

Premier customers can access a range of discounts, rewards and exclusive savings rates on bonds and ISAs. There’s also a team of Financial Guides on hand to help with key moments in life.

Premier Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Premier current account reviews (102)

Review of the Barclays, Premier current account:

Very happy but a little guilty

5
We have taken up premier banking when offered to us. However, I feel really quite guilty in terms of being offered to be first in the queue if we call. What is this about? We are really happy with Barclays but this seems injust. Reviewed on: 11th February 2018

Amazing attention to detail

5
Nothing is ever a problem. Monthly calls to check they are doing everything they can to help. They phoned me today to let me know if I transferred my savings to a different type of account I could gain more interest! I already have my savings with them!! Reviewed on: 20th November 2019

Excellent delighted fast

5
Very happy customer . Smart app, rewards. Excellent A* service Reviewed on: 19th November 2019

Best local high street bank for me

5
One of the best high street bank, have never fault the service nor have i had any issues. Compared to most people who like to complain just for the sake of it. Especially the Mobile Banking functions, can choose to open accounts with just a tap which is very convenient! Reviewed on: 5th February 2019

Very glad

5
Amazing customer service Considering that everything is free. I am satisfied with overall product and customer experience Reviewed on: 4th February 2019

Excellent digital bank!

5
Over the past 12-24 months I have started to do more and more of my day to day banking through the Barclays mobile app. Everything I need is now available and so easy....I have not visited a branch or called the telephone number for a couple of years now. Reviewed on: 4th February 2019

Easy, cost effective, wide ranging benefits

5
It has been great, I'd highly recommend Reviewed on: 2nd February 2019

Great service

4
Great service and always helpful Reviewed on: 1st February 2019

Amazing service

5
Great one - one customer service backed up by friendly knowledgeable staff in my local branch. Reviewed on: 29th January 2019

Service with a smile

5
Fantastic UK call centre staff who are genuinely helpful and make the time to help me Reviewed on: 26th January 2019

Easy, secure and always there when I need it.

5
I've been using the app from the day it was launched and it's never ever let me down. Gets more and more features but still remains simple to use. Reviewed on: 23rd January 2019

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