Write a review

Bath Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.68 (296 reviews)

View other Bath Building Society products

4.67

Based on 296 reviews, last reviewed 24th Apr 2025

178% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

86%

Latest highest rating:

5

BBS were great for our guest house mortgage Bath Building Society was very flexible and set up a mortgage for our guest house. All the other lenders we approached (Lloyds, Natwest, Halifax etc.)... Read more Reviewed on: 24th April 2025

Latest lowest rating:

1

My mortgage process was delayed because essential qu... My mortgage process was delayed because essential questions were not asked promptly by Bath at the outset. This delay ended up costing me over £1000 d... Read more Reviewed on: 24th April 2025

Read all reviews Write a review

About this product

Are you looking for the right mortgage to secure your dream home? We collect Bath Building Society mortgage reviews to help you make an informed decision when choosing your mortgage lender.

Bath Building Society is a mutual organisation that offers a variety of mortgage products. It’s important to fully understand the terms, conditions and interest rates of a mortgage product. If you’re unsure, always consult the lender or an advisor.

If you’re interested in a mortgage with Bath Building Society, check out our reviews to learn more about the lender. Find out what products existing borrowers have taken out and how satisfied they are with it. Learn more about the application process, and how supportive Bath Building Society was throughout. Find out more about the member benefits available. All of this and more can be found in our Bath Building Society mortgage reviews.

Have you had a Bath Building Society mortgage? Share your experience with others on Smart Money People. Tell us about the application process: was it simple to understand and did the lender support you well? Share any experience you have had with the customer service team. Have you encountered any problems throughout your mortgage term? Whether good or bad, write a Bath Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Review Bath Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Bath Building Society Mortgages reviews (296)

Best in the West of England

Great Customer Service, very pleased Reviewed on: 2nd March 2023

Reply from Bath Building Society Thank you Andrew for taking the time out and providing this feedback. Ben Hutchings, Head of Mortgage Sales Response date: 3rd March 2023

My late husband and I applied ito many banks and societies for a small mortgage on a high value property. We were turned down as too old. Bath Building Society supplied the mortgage needed and has proved an excellent company since.

A company cannot be better than excellent and I recommend the Bath Building Society to anyone wo mentions looking for a mortgage or safe saving place. Reviewed on: 20th February 2023

Reply from Bath Building Society Thank you for taking the time out Joan and providing this feedback. This is great to hear. We do strive in providing good quality customer service and i appreciate your kind comments and recommendation. Ben Hutchings, Head of Mortgage Sales Response date: 22nd February 2023

Efficient Personalised Customer Service

The customer service offered by Bath Building Society (BBS) is unique in this online age. If we have ever needed to contact them we have always been dealt with by knowledgable and engaging individuals who have always solved whatever issue we may have had. Keep up the good work BBS! Reviewed on: 18th February 2023

Reply from Bath Building Society Thank you for taking the time out and providing this feedback. We do try and best but this is so good so hear. Ben Hutchings, Head of Mortgage Sales Response date: 20th February 2023

Great service

I've had my mortgage with Bath Building Society for a few years, great rate and great customer relations. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for taking the time out and providing us with this feedback. Its great to hear. Ben Hutchings Response date: 20th February 2023

Amazing service

I got a mortgage when it was looking tough. I have been with Bath now for 12 years. Staff are friendly and accommodating Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for taking the time out and leaving us a review. This is great to hear and so glad we have been of assistance over the last 12 years. Ben Hutchings, Head of Mortgage Sales Response date: 20th February 2023

Brilliant service

Bath building society always helpful polite and nothing to much trouble Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for taking the time out and leaving us a review. This is great to hear. Ben Hutchings, Head of Mortgage Sales Response date: 20th February 2023

Outstanding service

We have been borrowers now for some 23 years and the service levels are consistently high - A great Building Society Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for taking the time out and leaving us a review Nick. Glad we can be of assistance to you. Ben Hutchings, Head of Mortgage Sales Response date: 20th February 2023

Very friendly bank

We have a mortgage with Bath Building Society since 2015 and enjoy friendly accessible service. You feel like a valued customer and not just a number. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for taking the time out and leaving us a review. This is great to hear. Ben Hutchings, Head of Mortgage Sales Response date: 20th February 2023

Excellent in communicating

My questions and my requests for information are always very promptly responded to by the friendly staff of Bath Building Society Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you taking the time out and providing this feedback. I'm glad we were able to assist. Ben Hutchings, Head of Mortgage Sales Response date: 20th February 2023

Amazing specialist lender!

Bath are a great specialist lender, who have their customers at the heart of everything they do. 10/10 would recommend. Reviewed on: 10th February 2023

Reply from Bath Building Society Thank you for taking the time out and providing this feedback. This is great to hear and appreciate you recommending us. Ben Hutchings, Head of Mortgage Sales Response date: 10th February 2023

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgages
from Loughborough Building Society 4.81 from 76 reviews
Mortgages
from Newbury Building Society 4.76 from 1279 reviews
Mortgages
from Molo Finance 4.88 from 41 reviews

There's still more to see!

Bath Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub