Verified source
A company can partner with Smart Money People and invite their verified customers to leave a review. When they do this it’s labelled as "Verified source" on the Smart Money People website.
There are a number of automated invitation techniques available to businesses. All of which are trusted and ensure that only verified customers can leave reviews through them.
Bath Building Society: Mortgages reviews
Based on 332 reviews, last reviewed 19th Oct 2025
21% decrease in 5 star reviews
in the past 90 days100% decrease in 1 star reviews
in the past 90 days
Customer service exceptional
Ian Birch was exceptionally helpful as were his colleagues. Their customer service was brilliant and we would definitely recommend to family and frie...
Read more
Reviewed on:
11th October 2025
My mortgage process was delayed because essential qu...
My mortgage process was delayed because essential questions were not asked promptly by Bath at the outset. This delay ended up costing me over £1000 d...
Read more
Reviewed on:
24th April 2025
About this product
Review Bath Building Society: Mortgages now
Help others make smarter decisions by sharing your own experience.Bath Building Society Mortgages reviews (332)
Excellent Communication
Reply from Bath Building Society
Response date: 14th August 2023
Very easy mortgage process
Reply from Bath Building Society
Response date: 25th July 2023
Very slow process, lots of obstacles.
Reply from Bath Building Society
Response date: 25th July 2023
Bot 0 - Nick 1
Reply from Bath Building Society
Response date: 24th July 2023
Always wonderful service
Reply from Bath Building Society
Response date: 20th July 2023
Fantastic service
Reply from Bath Building Society
Response date: 20th July 2023
So quick on Instant Chat
Reply from Bath Building Society
Response date: 20th July 2023
Fast easy means of contact
Reply from Bath Building Society
Response date: 18th July 2023
Excellent
Reply from Bath Building Society
Response date: 13th July 2023
Very efficient chat function
Reply from Bath Building Society
Response date: 12th July 2023