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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2349 reviews)

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4.74

Based on 2,349 reviews, last reviewed 24th Jun 2026

71% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Setting up a trust account had been really difficult... Setting up a trust account had been really difficult until we found this option. Since then it’s been a smooth process Reviewed on: 24th June 2026

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2349)

Customer assistants always respond with speed and great service.

Often I get a bit a bit stuck with my online transactions. BBS always consistently reply to my emails rapidly and resolve any issues I am encountering. I feel fully supported with my online savings account. Thank you BBS for a great customer service team. Reviewed on: 2nd April 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

I have already recommended BBS to others. The accounts they offer are very competitive. My son is v interested for our grandchildren.

It is so wonderful to be able to phone up our branch, pop in and transact our business face to face with such friendly staff. Open on a Sat morning too. This is what customer SERVICE is all about. By the way I'm not a complete dinosaur I will be registering for their on line service too. I've worked in IT all my life and it plays an important part but so many companies, AND the GOVERNMENT are assuming we all have smart phones, IT kit and have the time to waste doing it! It can be quicker but certainly visiting BBS in person was quicker, easier, more pleasant and GOT THE JOB DONE!!! Reviewed on: 2nd April 2023

Reply from Bath Building Society We can't ask for more than that, thank you for the recommendations! Jo Gillow, Communications Manager Response date: 3rd April 2023

Great local Building Society

Bath Building Society is a friendly, helpful Society. It's great to support a local organisation. Reviewed on: 2nd April 2023

Reply from Bath Building Society Lovely comments, thank you, Jo Gillow, Communications Manager Response date: 3rd April 2023

Friendly quick efficient service

Friendly quick efficient service With a smile. Staff can resolve any questions highly recommend Reviewed on: 2nd April 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Friendly and Professional

Bath B/S have always been willing to listen and support us over the last 13 years. They have a proactive approach, tailoring their suggestions and response to meet our requirements. Reviewed on: 2nd April 2023

Reply from Bath Building Society Thanks Jayne, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Great customer service, great rates

Whenever I visit my local branch in Bath, I am always greeted in a very warm & friendly manner. The staff go out of their way to make you feel a valued member. I also love the fact that society is mutual, meaning they offer very competitive interest rates & being able to have our opinions listened to, makes us as customers, feel very valued. Reviewed on: 1st April 2023

Reply from Bath Building Society Thank you Julie, we love to hear feedback about our Branches and will let the team know, thanks, Jo Gillow, Digital Communications Manager Response date: 3rd April 2023

Excellent smallish Building Society

Lovely to be associated with a smaller Society that is not too large to care. Very happy being a customer and have always received prompt, polite and efficient service. Reviewed on: 1st April 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Easy to deal with

I've had little to do with Bath Bldg Society services team which is a positive in itself because I haven't needed to, because the service provided is good. On the one occasion I needed to speak to them, I was able to leave a message and a real person called me back without delay and was very friendly and efficient. I've only experienced good service from Bath Bldg Soc Reviewed on: 1st April 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Very good local mutual financial organisation.

I have always experienced good customer service whenever visiting the Wood Street branch and the head office in Queen Square. Staff appear to be well trained and happy to help customers with existing accounts or opening new ones. Bibs sponsor local youth and adult organisations and have an annual local charity which they also support. The mutual status is all important in a local financial organisation and BIBS continues to offer stability and respectability in an ever changing marketplace. Reviewed on: 1st April 2023

Reply from Bath Building Society Thanks David for your feedback, we are proud of our local community relationships and good to hear you appreciate it too! Thanks, Jo Gillow, Communications Manager. Response date: 3rd April 2023

Fantastic interest rates

Good range of services and very competitive and high interest rates Reviewed on: 1st April 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

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Bath Building Society: Savings reviews

71% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2349)

Customer assistants always respond with speed and great service.

I have already recommended BBS to others. The accounts they offer are very competitive. My son is v interested for our grandchildren.

Great local Building Society

Friendly quick efficient service

Friendly and Professional

Great customer service, great rates

Excellent smallish Building Society

Easy to deal with

Very good local mutual financial organisation.

Fantastic interest rates

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

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