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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2296 reviews)

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4.73

Based on 2,296 reviews, last reviewed 2nd Mar 2026

223% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Personal service It has been easy to deal with my accounts and any issues I have had. Reviewed on: 2nd March 2026

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2296)

Bath Building Society

Good personal customer service and also good postal service Reviewed on: 10th March 2022

Good all round B.S.

The closest B.S. to me with friendly and helpful staff, also a good postal service Reviewed on: 10th March 2022

Reply from Bath Building Society Thanks for taking the time to review us Steve, we appreciate it. Holly, Customer Service Team Response date: 14th March 2022

Chat to solve problem signing into account online

Small and friendly. Accessible (real person at the end of the chat facility - not a bot!). Quick to respond, clear explanation to the problem and good solution offered. Can't fault your customer service. Reviewed on: 10th March 2022

Reply from Bath Building Society Thankyou Ian for the fantastic feedback. Holly, Customer Service Team Response date: 14th March 2022

Excellent and friendly service

We had trouble with a national bank involving Will Trusts and Bath Building Society went out of their way to help us set them up with them. They have innovative products to help a wide range of people. They support local charities and seem to be keeping local branches open unlike other banks and Building societies Reviewed on: 10th March 2022

Excellent service

Excellent service provided whenever required Reviewed on: 10th March 2022

Good value for money

Compared to other banks the interest rate is really good. As a student this is good as when I put money in my savings I'll actually get a little bit more back Reviewed on: 10th March 2022

Best Friend Banking

Always there to give the best advice and guidance. Continuous adaptable for its members through the recent health Pandemic. Always helpful. Reviewed on: 10th March 2022

Great customer service

I have saved with Bath Building Society for many years and they have great customer service. Reviewed on: 9th March 2022

A trustworthy Building Society with helpful customer service

I have only been a member for a short while, but so far I feel that the Bath Building Society has offered me good customer service. I was impressed that they promptly passed on the interest rate increase to their customers' savings accounts. This Building Society seems to reflect the style of banking services which existed in my youth and this gives me the confidence to trust them with my savings. Reviewed on: 9th March 2022

Helpful and friendly

Staff always willing to h Help and know who I am Reviewed on: 9th March 2022

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