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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2374 reviews)

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4.73

Based on 2,374 reviews, last reviewed 27th Aug 2026

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Exceptional service from a very patient man. Exceptional service from a very patient man. I'm of an age where technology isn't my strong point. Reviewed on: 27th August 2026

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2374)

Bath Building Society Branch Review

Local - Easy access - Efficient & Friendly Reviewed on: 30th June 2022

Reply from Bath Building Society Thank you for your generous feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 2nd July 2022

Bath Building Society Branch Review

My two phone calls were answer quickly by an adviser who was able to give me all the information I required Reviewed on: 30th June 2022

Reply from Bath Building Society Thanks you for your great feedback. I am glad we were able to help. Colin McDougall, Chief Commercial Officer. Response date: 2nd July 2022

Bath Building Society Branch Review

Exceptionally friendly and helpful service in Bath branch. It couldn't have been better, thank you! Reviewed on: 30th June 2022

Reply from Bath Building Society Thank you for your very kind feedback. We are very proud of our branch staff and the service that they offer. It is always nice to see that there efforts are appreciated. Response date: 2nd July 2022

Great customer service support team

From what we have experienced as new customers it is a local Society treating people as individuals. Reviewed on: 28th June 2022

Reply from Bath Building Society Thanks for your feedback, I will pass this over to the team. Charlotte Tillen Savings Support Manager Response date: 29th June 2022

friendly chat

nothing, lovely chat about banking and spam Reviewed on: 28th June 2022

Reply from Bath Building Society Thank you for your feedback, I will pass this over to the team. Charlotte Tillen, Savings Support Manager Response date: 29th June 2022

Fast excellent service

Very helpful and pleasant staff. It is a shame that my local branch in Midsomer Norton has to close soon. Reviewed on: 28th June 2022

Reply from Bath Building Society Thanks for your feedback, i will pass it over to the team, we do have Bath online you can sign up to, take a look at our FAQ's for some more information on this, Louise Head of Savings Support Response date: 28th June 2022

The staff are always friendly and helpful

Great staff Could make access and transferring easier and more in line with other building societies so can do online banking Reviewed on: 27th June 2022

Reply from Bath Building Society Thanks for your feedback, we are working on our online proposition and we are also working on a mobile app so watch this space fantastic things to come, Louise Head of Savings support. Response date: 28th June 2022

Short and sweet

I wanted a quick answer .....as to how to transfer a sum from my Business Account to another bank....with a chat to Corinne, and got it. Is this information on your web site, as I preferred to go straight to the Chat panel to save time. Reviewed on: 27th June 2022

Reply from Bath Building Society Thanks you for your feedback, i will be passing this back to the team, Louise Head of Savings Support. Response date: 28th June 2022

excellent customer service

The online chat is very good and quick and always helpful Reviewed on: 27th June 2022

Reply from Bath Building Society Great to hear and thanks for your feedback, Louise Head of Savings Support Response date: 28th June 2022

quick, efficient service

very helpful service and quick to reply. disappointing that unable to transfer funds online and have to send a message to request it. Reviewed on: 21st June 2022

Reply from Bath Building Society Thank you for your feedback, we are working on our online proposition, and we will have a mobile app soon which will make transferring funds so much easier. Louise, Head of Savings support. Response date: 28th June 2022

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Bath Building Society: Savings reviews

20% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2374)

Bath Building Society Branch Review

Bath Building Society Branch Review

Bath Building Society Branch Review

Great customer service support team

friendly chat

Fast excellent service

The staff are always friendly and helpful

Short and sweet

excellent customer service

quick, efficient service

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

Join Smart Money People

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