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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2003 reviews)

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4.68

Based on 2,003 reviews, last reviewed 30th Apr 2025

155% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Quick and accurate help I have received today Quick and accurate help I have received today Reviewed on: 30th April 2025

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2003)

Customer service

Staff in Moorland Road are always knowledgeable, pleasant and helpful. Interest rates are reasonably competitive given the difficult market but customer loyalty is rewarded which is not the case in many other financial institutions. Reviewed on: 4th June 2020

Reply from Bath Building Society The Moorland Road staff will be delighted with this review. Thanks! Holly, Customer Support Team Response date: 24th June 2020

personal service

Immediate service from staff who answer the phone lines, and treat you like a customer they see every day- even when I haven't been in contact for a year! Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for your lovely feedback. Holly, Customer Support Team Response date: 24th June 2020

Great!

I like the frequent communication. Reviewed on: 4th June 2020

Reply from Bath Building Society Many thanks for the feedback. Holly, Customer Support Team Response date: 24th June 2020

Brilliant

Very friendly and always helpful! Reviewed on: 4th June 2020

Reply from Bath Building Society Always happy to help, thanks for the review. Holly, Customer Support Team Response date: 24th June 2020

Good friendly local building society

The staff always seem to try their best. Saving interest rates are low. Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for the lovely feedback. Holly, Customer Support Team Response date: 24th June 2020

Always good service

The staff are friendly, always answer questions and resolve any query I have Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for your wonderful review. Holly, Customer Support Team Response date: 24th June 2020

Great service

So friendly and willing to help! Reviewed on: 4th June 2020

Reply from Bath Building Society Great to hear you are so pleased with the service. Holly, Customer Support Team Response date: 24th June 2020

Customer focused Building Society

Highly recommended with great customer service. Very quick to respond even with the CV19 pandemic. Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for the brilliant review. Holly, Customer Support Team Response date: 24th June 2020

A problem solved is a problem halved

I have always found the staff pleased to see you with a smile on there faces, and willing to help. Reviewed on: 4th June 2020

Reply from Bath Building Society 'A problem solved is a problem halved' We love this comment, thanks so much. Holly, Customer Support Team Response date: 24th June 2020

First class customer service

Always a cheerful welcome at the counter and a pleasant experience to carry out a transaction. Keep up the good work! Reviewed on: 4th June 2020

Reply from Bath Building Society Wow, first class customer service! So kind of you to say, thanks. Holly, Customer Support Team Response date: 24th June 2020

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