Write a review

Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2032 reviews)

View other Bath Building Society products

4.69

Based on 2,032 reviews, last reviewed 2nd Jun 2025

54% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Great Customer Service I needed some help with an online account and was really pleased with the service given by Chris. Very patient with a calm manner that made the proce... Read more Reviewed on: 2nd June 2025

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025

Visit provider site Read all reviews Write a review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Bath Building Society Savings reviews (2032)

The

Good customer experience with friendly staff. Reviewed on: 4th June 2020

Reply from Bath Building Society Fantastic to hear this! Holly, Customer Support Team Response date: 24th June 2020

If only other banks served so well!

Despite the limited need for attention with my Business Bond, when I ring the receptionist is always cheery andd responds quickly with the documents I need. Natwest and Santander in contrast are a nightmare of inefficiency, as if customers are a nuisance! Reviewed on: 4th June 2020

Reply from Bath Building Society Such a lovely review, thanks so much! Holly, Customer Support Team Response date: 24th June 2020

Friendly atmosphere and committed and friendly staff

I like the staff and the environment but more sweets on the counter would help? Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for the great feedback, we will see what we can do about the sweets! Holly, Customer Support Team Response date: 24th June 2020

Always friendly, Always Professional

It's always a pleasure to see Jonathan and his team at BIBs. They're a thoroughly competent and happy gang, Reviewed on: 4th June 2020

Reply from Bath Building Society So great to hear, Jon will be very pleased with your kind review. Holly, Customer Support Team Response date: 24th June 2020

Banking during Covid

Always friendly and helpful staff and a pleasure to deal with . Reviewed on: 4th June 2020

Reply from Bath Building Society We are happy to support our members at this difficult time. Holly, Customer Support Team Response date: 24th June 2020

Nice people nice position

I don't go in there very often but whenever I do I get a warm welcome and I feel that nothing is too much trouble for the staff there. I come out feeling confident that my. money is safe. Reviewed on: 4th June 2020

Reply from Bath Building Society Wonderful to hear you feel this way. Thanks for your feedback. Hope to see you again soon. Holly, Customer Support Team Response date: 24th June 2020

Always friendly and efficient staff.

I love that it is local to the City of Bath. Reviewed on: 4th June 2020

Reply from Bath Building Society Bath is so beautiful isn't it? we are very lucky. Thanks for the kind review. Holly, Customer Support Team Response date: 24th June 2020

Fast, polite and friendly

How everyone is so friendly. Use one branch every week and the staff are so polite and caring to their customers. Reviewed on: 4th June 2020

Reply from Bath Building Society This is really great to hear, Thanks! Holly, Customer Support Team Response date: 24th June 2020

Poor punter

Can't coment never been in any of your branches. Reviewed on: 4th June 2020

Reply from Bath Building Society Thank you for your feedback. Even though you have never been into our branches we are always keen to understand how we can improve our service more generally. If you have any thoughts on what we would need to do for you to give us a 5 star review rather than a 3 star review then please do let us know! Colin McDougall, Head of Marketing and Savings. Response date: 5th June 2020

Excellent local service

Prompt postal service. Any on line problems quickly sorted. Reviewed on: 4th June 2020

Reply from Bath Building Society Fantastic to know you enjoy our prompt service. Thanks. Holly, Customer Support Team Response date: 24th June 2020

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Dudley Building Society 4.88 from 3522 reviews
Online Saver Plus
from Triodos Bank 4.94 from 414 reviews
Savings Account
from Plum 4.93 from 12257 reviews

There's still more to see!

Bath Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub