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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2346 reviews)

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4.74

Based on 2,346 reviews, last reviewed 17th Jun 2026

72% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

A welcome helping hand I needed to move an account and provide a lot of documentation. The customer service people helped me with that and were very patient. Reviewed on: 17th June 2026

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2346)

Excellent Chat Service during Lockdown

It’s been sooooo difficult to get hold of Banks and Building Societies during lockdown, but I chatted to Liz from Bath BS and she answered questions quickly and thoroughly- brilliant service! Reviewed on: 26th November 2020

Reply from Bath Building Society That's so good to hear, I'm pleased Liz was able to help. Holly, Customer Service Team Response date: 15th January 2021

Excellent customer service

We find Corinne at Bath Building Society to be of great value to the company! Excellent customer service and always at our disposal ready to act quickly and efficiently. We recommend her, the team and the building socitey as a whole. Reviewed on: 24th November 2020

Reply from Bath Building Society What a wonderful review, I will pass on your kind words to Corinne. Holly, Customer Service Team Response date: 15th January 2021

Friendly and helpful

Always cheerful and a pleasure to contact Reviewed on: 24th November 2020

Reply from Bath Building Society Many thanks for the 5* review. We appreciate it! Holly, Customer Service Team Response date: 15th January 2021

Filling the gap for the small SSAS

I’m sure there are many small SSAS administrators who know how difficult it is to find a bank or building society who will open an account for their fund without having to go through a financial ‘professional’. BBS fill that role admirably. We have been with them for a couple of years now and the service they provide is second to none. Reviewed on: 20th November 2020

Reply from Bath Building Society This is so great to hear, thanks for taking the time to review us. Holly, Customer Service Team Response date: 15th January 2021

Always so helpful

I very much value the face to face at our local High Street Branch Staple Hill Bristol. Nothing is too much trouble. Also find on line service very fast and efficient. Think it so very important to keep High Stree branches open Reviewed on: 19th November 2020

Reply from Bath Building Society Fantastic! We hope to see you again soon. Holly, Customer Service Team Response date: 15th January 2021

I found it very easy to have money paid into my account so ea

Very helpful other telephone helped me how to email you. Reviewed on: 17th November 2020

Reply from Bath Building Society Many thanks for the kind review. Holly, Customer Service Team Response date: 15th January 2021

Prompt online support.

Very prompt and helpful contact via online chat with Corinne in Customer Support. Reviewed on: 16th November 2020

Reply from Bath Building Society Thank you spending the time to send your response. Glad you found the online chat helpful. Caroline, Customer Support Department. Response date: 11th January 2021

Good Service

Good quick service - many thanks Reviewed on: 11th November 2020

Reply from Bath Building Society Good Afternoon, thank you for taking the time to send your review, Caroline Customer Support Department. Response date: 12th November 2020

Prompt and courteous

Wonderful personal and prompt attention to requests Reviewed on: 10th November 2020

Reply from Bath Building Society Good Afternoon, so pleased you have received a personal and prompt service. Thank you for taking the time to respond. Caroline, Customer Support Department. Response date: 12th November 2020

Exceptionally prompt and courteous service which promotes confidence.

This is a relatively small society and I have been impressed with the very prompt service since opening an account earlier this year. Just one little thought - I have just made a significant withdrawal of funds and was slightly surprised that the society did not query its purpose. Reviewed on: 6th November 2020

Reply from Bath Building Society Good Afternoon, thank you for taking the time to send your review, so pleased you have received prompt and courteous service. When you made your large withdrawal you should of been asked to complete our survey so that we could establish why this was made and if there could of been anything we could of done to improve things. Caroline, Customer Support Department Response date: 12th November 2020

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