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Bath Building Society: Savings reviews

4.70
Based on 2,109 reviews, last reviewed 4th Nov 2025
31% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
2%
See only 1 star reviews
1%

Latest highest rating:

5

Good Rates for Bonds - opened the one year one. Good Rates for Bonds - opened the one year one. Reviewed on: 4th November 2025
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Latest lowest rating:

1

I haven’t been able to open an account despite recei... I haven’t been able to open an account despite receiving an email saying that has happened! Where is my account and my money? Reviewed on: 22nd October 2025
AmKe's avatar
AmKe

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2109)

Local and helpful

5
I asked to make a transaction recently and it was handled Satisfactorily Reviewed on: 4th June 2020
Reply from Bath Building Society Glad we could help you. Many thanks. Holly, Customer Support Team Response date: 24th June 2020
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Bath Building Society

Friendly & helpful

5
South Petherton branch (my nearest to Yeovil), always helpful and friendly and try to do everything to ensure my needs are met Reviewed on: 4th June 2020
Reply from Bath Building Society I will pass your wonderful comment to the staff at South Petherton, Thanks! Holly, Customer Support Team Response date: 24th June 2020
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Bath Building Society

Respected Customer

5
Whether you call in to the shop or ring head office you are welcomed by friendly and courteous and efficient staff and treated like a respected customer. Reviewed on: 4th June 2020
Reply from Bath Building Society Thank you for the fantastic feedback. Holly, Customer Support Team Response date: 24th June 2020
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Bath Building Society

A very friendly Building Society with very good customer service. Thank You.

4
It's a local Society and a Mutual one, please stay that way . Reviewed on: 4th June 2020
Reply from Bath Building Society Thank you for saving with us! We definitely aim to stay local to Bath and mutual. Holly, Customer Support Team Response date: 24th June 2020
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Bath Building Society

Great customer service

4
Every time I contact Bath Building Society I am always impressed with the customer service I receive. Reviewed on: 4th June 2020
Reply from Bath Building Society So great to hear, thanks for letting us know! Holly, Customer Support Team Response date: 24th June 2020
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Bath Building Society

Immediate action on all requests

5
Excellent service always efficient professional staff Reviewed on: 4th June 2020
Reply from Bath Building Society Fantastic to hear you are pleased with our efficient service. Holly, Customer Support Team Response date: 24th June 2020
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Bath Building Society

Bath building society

5
Closure of account all went smoothly Reviewed on: 4th June 2020
Reply from Bath Building Society That's great, I hope you will consider saving with us again in the future. Holly, Customer Support Team Response date: 24th June 2020
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Bath Building Society

Bath building society, the only building society in Wellington (Somerset)

4
When it is open, it is really handy to know that there is somewhere local to deposit your money safely. My aunt lives in Wellington, and doesn't have a bank account, so she uses it as well. There is now only one bank (Lloyds) branch in Wellington. The assistants are always helpful, and polite, and hopefully the branch agency will reopen again soon. Reviewed on: 4th June 2020
Reply from Bath Building Society This is so lovely to hear, the staff at Wellington will be delighted with your review. Holly, Customer Support Team Response date: 24th June 2020
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Bath Building Society

Perfect!

5
Happy place my savings with BBS. Great service and returns. Reviewed on: 4th June 2020
Reply from Bath Building Society Great feedback, thanks for taking the time to write it! Holly, Customer Support Team Response date: 24th June 2020
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Bath Building Society

Great Customer Service!

5
Bath Building Society is welcoming and always helpful. Easy to get answers to any questions I ask. Staff helpful, chatty and make you feel like they want to talk to you and help. Fantastic customer service and good products. Reviewed on: 4th June 2020
Reply from Bath Building Society We always enjoy a nice chat with our lovely members. Hope to see you again soon. Holly, Customer Support Team Response date: 24th June 2020
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Bath Building Society

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